Job Ref #: SM-4826
Industry: Sales
Job Type: Contract
Positions Available: 3
At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
Job Description
We’re on the lookout for a Customer Service Consultant in JHB.
As a Customer Service Consultant, you will be responsible for:
- Customer Handling
- Administration
- Client Service
Job Requirements
- 1–2 years call centre experience preferable/ Customer service experience
- Grade 12/NQF level 4
- Customer service skills
- Conflict resolution skills
- Brand development
- Attention to detail
- Self-motivated
- Ability to work under pressure
- Interpersonal skills
- Communication skills (verbal & written)
- Time management
- Planning & prioritisation
- Administration skills
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