SPECIALISED CLEANING MANAGER

• • Best allocate the resources of the contract to achieve maximum output. Where the SLA stipulates resource requirements, these must be adhered to.  Output based contracts must be managed efficiently.

• • Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.

• • New contracts to be opened according to company policies and procedures and Tsebo standards are implemented.

• • Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing.

• • Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts.

• • Ensure that staff are correctly and smartly dressed. Highlight to sites the importance of upholding the company image at all times.

• • Ensure that cleaning methodologies are strictly adhered to in line with company policies, quality programmes and legislation

• • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.

• • Effective use and updating of electronic application/tools issued by the company

• • Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties.

• • The upkeep of all unit files kept at unit level and notice boards as set out in THS Policy and Procedure file.

• • The upkeep of the unit master file (Business Information File) kept at Head office, by submitting all changes (upsells/down sells/scope changes) timeously to the finance department thus ensuring that an updated sample roster is available in the Business Information File.

• • To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business.

• • To maintain a high standard of morale and motivation through good communication skills

• • To attend meetings, training sessions and conferences when required

• • To ensure that the company’s objectives are achieved

• • To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR

• • Operations managers are to ensure that our THS brand is protected and represent it professionally at all times.

• • Ensure that statutory/legal requirements are strictly adhered to

• • Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management)

• • To keep abreast of changes in all company policies and procedures and ensure that you and your sub-ordinates are compliant with and implement these.

Experience in managing people and a large client portfolio.

Experience and knowledge of various specialised cleaning disciplines.

Work at height experience and valid qualification required for period of 5 years or more. (Level 3)

Relevant tertiary qualification and/or equivalent experience.  Knowledge of legislation relevant to the specialised cleaning industry.

Valid Level 3 work at height certification recognised by the institute for work at height.

Must have a valid driver’s license and own reliable vehicle.

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