Hiring Now | Food Safety Officer | Durban, KwaZulu-Natal | Permanent Available

Empact Group is actively seeking a dedicated and qualified Food Safety Officer to join their Empact Group Food Solutions division in Durban, KwaZulu-Natal. In this critical operational role, you will lead quality assurance initiatives, enforce strict compliance standards, and drive a proactive safety culture across the organisation’s client contracts. Don’t miss this opportunity — vacancies are filling fast. Apply today.

Field	Details
Job Title	Food Safety Officer
Reference Number	N/A
Department/Industry	Empact Group Food Solutions / Cleaning Services
Job Type	Permanent
Salary	Market Related
Location	Durban, KwaZulu-Natal
Closing Date	As soon as filled
Application Status	Open – Accepting Applications Now

About the Role

The Food Safety Officer plays a vital role in protecting organizational standards and ensuring complete adherence to national health and safety protocols within the Empact Group Food Solutions environment. Positioned at the forefront of operational safety, you will work side-by-side with site management teams to drive continuous improvement, eliminate unsafe practices, and safeguard high-quality standards across all food safety and occupational hygiene functions.

As a key custodian of operational compliance, you will oversee daily sanitation measures, verify suppliers and incoming deliveries, and implement comprehensive risk management solutions. This role demands an engaging individual who can seamlessly communicate complex protocols to staff at every level, conduct rigorous root-cause investigations when incidents arise, and build transparent relationships with client quality representatives.

Important Compliance Requirements: Candidates must possess a valid Driver’s Licence with at least 3 years of active driving experience. Practical knowledge of the Occupational Health and Safety Act (OHSA), HACCP, GMPs, and GHPs is compulsory for all applicants entering this site environment.

Management & System Implementation

• Customise, implement, and manage the company’s Food Safety Management System and Occupational Health and Safety Management System at contract level.

• Lead from the front by actively engaging with onsite management teams to correct unsafe behaviors and practices immediately.

• Adhere strictly to the Company Business Code of Ethics and maintain absolute compliance regarding rules of confidentiality.

Sanitation & Hygiene Standards

• Oversee and verify all housekeeping, cleaning, and sanitation measures across the entire facility.

• Ensure all equipment and operational machinery are maintained in a completely clean and hygienic condition.

• Verify that all temperature logs, monitoring records, and quality assurance documentation are accurately completed daily.

Quality Assurance & Delivery Controls

• Inspect all incoming food deliveries to ensure full adherence to exact company specifications.

• Liaise directly with the Client Quality department regarding any non-conformances, operational risks, or issues raised.

• Conduct comprehensive risk assessments to maintain continuous alignment with regulatory hygiene benchmarks.

Incident Investigation & Root Cause Analysis

• Investigate all operational safety incidents systematically following established organizational investigative protocols.

• Conduct thorough Root Cause Analysis (RCA) to determine underlying causes and ensure effective close-out of all action items.

• Implement preventative actions to mitigate repeat occurrences and strengthen facility safety standards.

Staff Training & Communication

• Ensure all safe work procedures are clearly communicated and that operational staff are fully trained and competent.

• Conduct regular toolbox talks and lessons learnt sessions to foster a proactive, safety-first workforce culture.

• Utilize Microsoft Office and health and safety management software to produce clear, structured incident reports and operational summaries.

Educational Qualifications

• Diploma or Certificate in Occupational Health & Safety or an equivalent, relevant field of study.

Experience

• Entry-level professional experience in quality assurance, food hygiene, or occupational health and safety environments.

Licences

• Valid South African Driver’s Licence with a minimum of 3 years driving experience.

Technical Skills

• High proficiency in Microsoft Office (Word, Excel, PowerPoint) and specialized health and safety management software tools.

Knowledge Requirements

• Deep working knowledge of HACCP (Hazard Analysis Critical Control Point), GMPs (Good Manufacturing Practices), and GHPs (Good Hygiene Practices).

• Strong understanding of the Occupational Health and Safety Act (OHSA) alongside relevant statutory health and safety legislation and regulations.

Skills & Competencies

• Excellent written report-writing abilities alongside exceptional oral communication skills.

• Strong problem-solving capabilities and decisive decision-making skills to resolve operational issues under tight deadlines.

Personal Attributes

• High attention to detail with an assertive, proactive approach to risk management.

• Strong interpersonal skills to effectively engage and influence colleagues across all organizational levels.

Customer-First Orientation

Empact Group puts people and clients at the center of every decision, ensuring every service delivered meets the highest standard of excellence and safety.

Operational Excellence

We continuously strive for perfection in daily operations by enforcing strict quality assurance parameters and maintaining world-class hygiene standards.

Integrity & Trust

Conducting business ethically and holding ourselves accountable builds lasting trust with our clients, employees, and community partners.

Proactive Leadership

Leading by example on the operational floor empowers teams to adopt safe habits, eliminate risks, and take true ownership of their work environment.

Continuous Improvement

By analyzing incidents, conducting root cause assessments, and delivering ongoing training, we build a culture of constant learning and personal growth.

Pursuing a career within the quality assurance and food safety domain offers clear growth pathways for dedicated professionals seeking long-term development.

• Food Safety Officer → Senior Quality Assurance Specialist

• Senior Quality Assurance Specialist → Regional Food Safety Manager

• Regional Food Safety Manager → Head of Quality & Compliance

• Head of Quality & Compliance → Executive Director: Quality Assurance

Your career path is in your hands.

What qualifications do I need to apply for the Food Safety Officer position at Empact Group?

You need a recognized Diploma or Certificate in Occupational Health & Safety or a closely related field. Candidates must also demonstrate strong foundational knowledge of the Occupational Health and Safety Act (OHSA), HACCP, GMPs, and GHPs.

Is a driver’s licence required for this job in Durban?

Yes, holding a valid driver’s licence with at least 3 years of driving experience is a mandatory requirement for this post.

What level of experience is Empact Group looking for in this post?

This opportunity is open to Entry Level applicants who possess the relevant theoretical qualifications, technical knowledge, and willingness to lead from the front in a fast-paced cleaning services and food solutions environment.

What type of employment contract is being offered?

This position is a Permanent full-time appointment based in Durban, KwaZulu-Natal within the Empact Group Food Solutions division.

How will my performance and daily duties be measured?

Your core focus involves auditing hygiene controls, overseeing housekeeping, managing temperature logs, conducting root cause investigations for incidents, running toolbox talks, and liaising directly with client quality representatives.

What is the closing date for this vacancy?

Applications are currently being processed on a rolling basis, so candidates are strongly advised to submit their details as early as possible before the post is finalized.

To submit your application for the Food Safety Officer position at Empact Group, ensure your CV accurately outlines your qualifications, driver’s licence details, and food safety software experience. Submit your application directly through the official Empact Group recruitment portal.

👉 Apply via the official portal: Empact Group Careers Page

Important Application Notice: Ensure all relevant certificates, driver’s licence details, and contact information are attached to your application. Late or incomplete submissions will not be considered.

Apply early — this vacancy closes as soon as filled.

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Post last updated: 2026 | Keywords: Food Safety Officer, Empact Group, Durban jobs 2026, KwaZulu-Natal vacancies, Quality Assurance entry level, HACCP OHSA jobs, Food Solutions cleaning services, permanent Durban jobs, safety officer careers, health and safety diploma