Telesales

Job Ref #: P480002_
Industry: Academic
Job Type: Permanent
Positions Available: 1

Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office still remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands.

Job Description

With highly knowledgeable Sales Specialists and Product Managers supported by Jupidex branches and our extensive dealer networks, Jupidex aims to provide a professional service to the farmers in Southern Africa.
Jupidex is looking for a Parts Telesales Specialist responsible for facilitating customer needs and requests in an informative, productive, and efficient way.

 

1. Administration

i. Perform all administration functions at the branch

ii. Order and maintain all basic domestic as well as operational necessities for the branch

iii. Order and maintain all packing material for the branch within budget

iv. Ensure that all filing is done correctly and timeously

v. Ensure that daily orders received is invoiced and ready for collection.

vi. Monitor the budget daily and set goals to achieve it.

 

2. Marketing

i. Ensure that pre-season on Fast Movers for Spare Parts is initiated and communicated with the Marketing department.

ii. Keep within the marketing budget through discussion with the marketing department for all prospective campaigns.

 

3. Customer Service

i. Contact customers and dealers daily for needs analysis.

ii. Follow up on quotations timeously

iii. Check bank deposits on quotations supplied

iv. Supply a daily contact activity report to management.

 

4. Housekeeping

i. Ensure that stock received is captured and packed on the shelves as per the procedure.

ii. Conduct weekly rotational stock takes on spare parts.

iii. Report on the stock take with the Operating Manager

iv. Ensure that all areas at the branch is always neat and clean.

Job Requirements

Qualifications:

Matric-National Senior Certificate- Grade 12 (Essential)

 

KEY COMPETENCIES

a. Excellent planning skills.

b. Time Management skills.

c. Excellent Microsoft skills.

d. Trustworthy and reliable.

e. Able to operate under pressure.

f. Excellent communication skills.