Position Reports to: Manager: Information Technology Service
Division: Enterprise Design – Enterprise
Location: Head Office Pretoria
Advert Closing Date: 31 October 2022
About the Position
We are looking for a passionate and enthusiastic Microsoft SQL Server database administrator who will be responsible for the implementation, configuration, maintenance and performance of the Microsoft SQL Server environment for high-profile systems at SARS. The individual will join a team of experienced Microsoft SQL Server database administrators to ensure the availability of the database systems, data, optimal performance & security of all Microsoft SQL Server database systems and provide support to internal as well as external clients.
Job Purpose
To identify possible areas of optimisation and improvement by ensuring that SARS database environments are sustainable, available 24/7 and are running optimally and to analyse information requirements proactively.
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years’ experience in a Microsoft SQL Server database administration role, of which 1-2 years ideally at knowledge worker level.
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification / Certification AND 3-4 years’ experience in a Microsoft SQL Server database administration role.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years Microsoft SQL Server database administration role.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Test database, development and other related technical issues across relevant systems and technologies.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Provide specialist support and advice where required in area of expertise.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Relationship Management and Networking
- Respect
- Trust
Technical competencies
- Business Knowledge
- Computer Literacy
- Database Design and Management
- Efficiency improvement
- Functional Policies and Procedures
- IT Development
- Quality Orientation
- Reporting
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
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