Retail Shop Assistant – Tools and Machinery | Adendorff Machinery Mart – Montague Gardens, Western Cape

Company: Adendorff Machinery Mart
Location: Montague Gardens, Western Cape
Job Type: Permanent
Date Posted: 08 September 2025
Closing Date: 19 September 2025
Division: Loc 18 Cape Town
Industry: Retail – Tools, Machinery, Hardware
Experience Level: Entry-Level
Functional Area: Sales
Salary: Negotiable with benefits

About Adendorff Machinery Mart

Adendorff Machinery Mart is a leading South African retailer specializing in tools, machinery, and equipment. With branches nationwide, the company is known for sourcing quality products from around the world, offering the best range at competitive prices. Adendorff focuses on innovation, excellent customer service, and staff development, creating a dynamic work environment for motivated individuals seeking to grow their careers in retail and technical sales.

Joining Adendorff means being part of a team that values professional growth, technical expertise, and outstanding customer service. The Montague Gardens branch in Cape Town offers an ideal opportunity for individuals passionate about tools, machinery, and retail operations to develop their skills and expand their knowledge in a fast-paced and rewarding environment.

Role Overview

The Retail Shop Assistant – Tools and Machinery position is a permanent entry-level role based at the Montague Gardens branch in Cape Town. This role is designed for dynamic, motivated individuals who are eager to learn, develop, and grow within the tools and machinery retail sector. The Retail Shop Assistant will support daily branch operations, deliver exceptional customer service, and assist with merchandising, stock control, and sales activities.

This role is perfect for candidates looking to kickstart a career in retail, customer service, and technical sales while gaining hands-on experience with a wide range of DIY tools, hardware, and machinery products.

Key Responsibilities

The Retail Shop Assistant will be responsible for:

  • Customer Service: Deliver professional, friendly, and efficient service to all customers. Provide technical advice and product information when required.

  • Sales Generation: Assist with promoting products and services to meet branch sales goals. Support the team in achieving targets and upselling products.

  • Stock Management: Participate in merchandising, stock taking, and maintaining proper inventory control. Ensure products are correctly labeled and stored.

  • Retail Operations: Follow all branch procedures including opening, closing, and operational protocols. Maintain a clean, organized, and safe working environment.

  • Team Support: Work collaboratively with colleagues, supporting team initiatives and contributing to a positive branch culture.

  • Learning and Development: Continuously learn about tools, machinery, and hardware products. Stay up-to-date with product knowledge, industry trends, and sales techniques.

  • Technical Assistance: Offer guidance and information on DIY tools, hardware, and machinery when required.

Minimum Requirements

  • Senior Certificate (Matric) required

  • Entry-level candidates with some retail or sales experience preferred

  • Basic understanding of merchandising, stock control, and customer service

  • Reliable, honest, and motivated team player

  • Confident communication skills in English; bilingual proficiency (Afrikaans & English) is advantageous

  • Passion for learning about tools, machinery, and hardware products

  • Ability to work independently and take initiative

Skills and Competencies

The ideal candidate should demonstrate:

  • Merchandising Skills: Ensure products are displayed effectively to maximize sales and customer engagement

  • Customer Care Expertise: Deliver high-quality service to ensure customer satisfaction and repeat business

  • Sales Skills: Ability to identify opportunities and support sales strategies for branch growth

  • Stock Management: Maintain accurate inventory records and participate in stock counts

  • Organizational Skills: Ability to prioritize tasks and maintain a neat and efficient work environment

  • Technical Knowledge: Familiarity with DIY tools, hardware, and machinery products is an added advantage

  • Communication and Interpersonal Skills: Build strong relationships with customers and colleagues

Working Hours and Benefits

  • Monday – Friday: 08:00 – 17:00

  • Saturday: 08:00 – 13:00

  • Negotiable salary depending on experience

  • Benefits package available for permanent employees

  • Opportunities for training, professional development, and career advancement

Why Join Adendorff Machinery Mart?

Adendorff Machinery Mart is committed to developing its employees by offering training, mentorship, and hands-on experience across all aspects of the business. Employees benefit from:

  • Exposure to a wide range of tools, machinery, and hardware products

  • Opportunities for career growth within a national retail network

  • A supportive, collaborative, and team-oriented work environment

  • Training programs designed to enhance product knowledge, sales, and customer service skills

  • Competitive compensation and benefits package

This role is ideal for individuals eager to start or advance a career in retail, customer service, and technical sales while gaining invaluable experience in a growing industry.

Employment Equity Statement

Adendorff Machinery Mart is an equal opportunity employer. All applications are considered based on merit. The company encourages applicants from designated groups to apply, aligning with its employment equity and transformation objectives.

How to Apply

Candidates who meet the minimum requirements and are ready to take the next step in their career should apply via the official Adendorff careers portal:
👉 Apply Here

If you do not receive feedback within two weeks, please consider your application unsuccessful.

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