Sales Consultant (Funeral) – 1Life Insurance | Insurance and Funeral Sales Jobs in Gauteng

Location: Gauteng, South Africa
Company: 1Life Insurance
Reference Number: S0044115
Department: 1L Direct Sales
Industry: Financial Services | Funeral Cover | Life Insurance | Sales
Job Type: Permanent | Full-Time
Positions Available: 2
Salary: Negotiable
Date Posted: 30 May 2025

About 1Life Insurance

1Life Insurance, a proud member of the Clientele Limited Group, is one of South Africa’s most progressive life insurance providers. With an unwavering commitment to making financial products simple, accessible, and affordable, 1Life has been transforming the insurance landscape for over a decade. The company’s vision is to educate, empower, and change the lives of South African families by providing transparent and effective life and funeral cover solutions.

If you are passionate about making a meaningful difference in people’s lives while building a rewarding sales career within a reputable financial services provider, this opportunity is for you.

Role Overview

We are looking for driven, target-oriented, and dynamic individuals to join our Direct Sales team as Funeral Sales Consultants. In this role, you will play a crucial part in providing customers with essential funeral cover that offers peace of mind and financial protection during life’s most challenging times.

The position is ideal for individuals with excellent communication skills, a passion for sales, and the ability to build strong customer relationships in a fast-paced, target-driven environment.

Key Responsibilities

• Conduct outbound calls to existing and potential customers to promote and sell funeral insurance products

• Engage customers in meaningful conversations to understand their needs and offer tailored funeral cover solutions

• Follow structured sales scripts to guide customer interactions, ensuring all regulatory and company requirements are met

• Present funeral product benefits clearly and confidently, overcoming objections and closing sales effectively

• Identify cross-selling and upselling opportunities to existing customers through referrals and needs analysis

• Record all customer interactions and relevant data accurately on the CRM system to ensure effective follow-ups and future engagement

• Stay up to date with product offerings, internal policies, industry developments, and regulatory changes

• Consistently meet and exceed daily, weekly, and monthly sales targets and performance benchmarks

• Adhere to all company policies, procedures, and relevant regulatory requirements at all times

• Maintain professional conduct and excellent customer service in every interaction

Minimum Qualifications and Experience

• Matric / Grade 12 or SAQA Accredited Equivalent (Essential)

• Minimum of 2 years’ telephonic sales experience (Essential)

• Experience in cold calling and lead generation (Advantageous)

• Regulatory Exam 5 (RE5) (Advantageous)

• 120 FAIS Credits (Advantageous)

• Must be within your DOFA (Date of First Appointment) regulatory period

Technical Skills and Competencies

• Excellent verbal and written communication skills

• Strong negotiation and persuasion abilities

• Ability to build rapport with diverse groups of people quickly and effectively

• Resilience and ability to maintain performance in high-pressure sales environments

• Sound knowledge of sales principles, customer relationship management, and objection handling

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• CRM system experience and familiarity with telephony systems (Avaya experience advantageous)

• High attention to detail and accuracy in data capturing

• Time management, planning, and prioritisation abilities

Behavioural Attributes

• Passion for sales and helping clients secure essential funeral cover

• High energy, self-motivation, and determination to achieve and exceed sales targets

• Adaptability and flexibility to handle varying customer needs and changing sales conditions

• Integrity, honesty, and professionalism in all customer engagements

• Strong interpersonal skills and ability to engage customers with empathy and confidence

• Accountability for individual performance, goals, and responsibilities

• Effective conflict management and problem-solving abilities

• Ability to remain calm, composed, and focused under pressure

What 1Life Insurance Offers

• The opportunity to work for a trusted, market-leading financial services provider

• Comprehensive product training and continuous skills development

• A supportive and performance-driven work environment

• Competitive, negotiable salary packages with commission earning potential

• Career growth opportunities within a reputable and growing organisation

• Employee wellness programmes and support services

• The chance to make a real difference by helping South African families secure vital funeral cover

Equal Opportunity Statement

1Life Insurance is committed to diversity, inclusion, and equal opportunity employment. We encourage applications from candidates of all backgrounds and are committed to building a workforce that reflects the diverse communities we serve.

Important Notice on Qualification Verification

All applicants must provide certified proof of qualifications that meet the minimum NQF level requirements for this role. As part of 1Life’s commitment to compliance with the Financial Sector Conduct Authority (FSCA) regulations, qualifications, professional memberships, and regulatory certifications will be verified. By applying, you consent to the verification of your qualifications and confirm that you meet, or are working towards meeting, the required FAIS competency requirements.

How to Apply

If you have the passion, resilience, and drive to succeed in a target-driven funeral sales environment and want to contribute to 1Life’s mission of changing lives, we encourage you to apply now.

Application Deadline: Open until all positions are filled

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