Sales Consultant – Smollan | Retail Jobs in Century City, Cape Town

Location: Century City, Milnerton, Cape Town, Western Cape
Company: Smollan
Reference Number: SM-6632
Job Type: Permanent
Closing Date: 19 June 2025

About Smollan

Smollan is a trusted partner in global retail and field marketing solutions, empowering leading brands through innovative in-store sales, marketing, and customer engagement strategies. The company fosters a diverse and inclusive culture, where employees thrive, feel valued, and grow professionally in an inspiring and dynamic environment.

Smollan is currently expanding its retail footprint and is looking for a passionate and goal-oriented Sales Consultant to join the team at their Century City, Cape Town branch.

Role Overview

The Sales Consultant plays a pivotal role in driving in-store sales, providing outstanding customer service, and executing marketing initiatives. This role is ideal for individuals who are enthusiastic, motivated by targets, and committed to creating a positive customer experience.

Working directly on the retail floor, you will engage with customers, promote products, and ensure that administrative tasks are handled efficiently. Your ability to influence purchasing decisions and maintain store standards will directly contribute to achieving business goals.

Key Responsibilities

1. Sales and In-Store Marketing

• Proactively approach customers and identify their needs

• Promote and sell products to meet and exceed daily, weekly, and monthly sales targets

• Support promotional activities and ensure that product displays are visually appealing and well-stocked

• Upsell and cross-sell complementary products based on customer preferences and buying behavior

2. Customer Service

• Deliver exceptional customer service by greeting, assisting, and advising customers in a professional and friendly manner

• Handle queries and complaints effectively to ensure customer satisfaction

• Build long-term customer relationships that support repeat business and brand loyalty

3. Administration and Reporting

• Capture sales data, customer feedback, and stock movement accurately

• Maintain in-store records and reports for performance tracking

• Ensure proper documentation of transactions and administrative compliance

Minimum Qualifications and Experience

• Matric (Grade 12)

• 2–3 years of experience in a direct sales role, preferably within the retail environment

• Experience in handling in-store customer engagement and product promotions

Technical and Core Competencies

• Strong sales acumen with the ability to close deals confidently

• Basic understanding of marketing principles and retail merchandising

• Excellent communication skills (both verbal and written)

• Good administration and data entry skills

• Computer literacy – proficient in MS Office Suite (Word, Excel, Outlook)

Behavioural Attributes

• Target-driven and self-motivated

• Friendly, approachable, and professional

• High attention to detail and accuracy in administrative tasks

• Proactive, confident, and solution-oriented

• Strong interpersonal skills and a team player

What Smollan Offers

• A dynamic and fast-paced retail working environment

• Opportunities for professional development and career growth

• Inclusive culture focused on innovation, well-being, and employee empowerment

• Exposure to a leading global retail marketing organization

Equal Opportunity Employer

Smollan is committed to transformation and employment equity. All qualified candidates are encouraged to apply. Only shortlisted applicants will be contacted.

How to Apply

Apply before 19 June 2025. If you do not receive feedback within 30 days of the closing date, please consider your application unsuccessful.

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