Workshop Manager – AFGRI Equipment | Dalton, KwaZulu-Natal

Job Title: Workshop Manager
Company: AFGRI Equipment
Location: Dalton, KwaZulu-Natal
Job Reference Number: AO-1947
Job Type: Permanent
Industry: Technical
Positions Available: 1
Application Closing Date: 24 June 2025

ABOUT AFGRI EQUIPMENT

AFGRI Equipment is a leading agricultural services company providing cutting-edge mechanisation solutions and reliable aftersales service to South Africa’s farming community. With a focus on John Deere equipment and a reputation for excellence, AFGRI is committed to empowering agricultural businesses through dependable machinery maintenance and customer service.

ROLE OVERVIEW

AFGRI Equipment is seeking a qualified Workshop Manager to lead and manage workshop operations in Dalton, KZN. The successful candidate will supervise technicians, ensure effective repairs and maintenance of agricultural machinery—particularly John Deere equipment—and oversee day-to-day operations of the workshop. This is a leadership role requiring hands-on technical expertise, excellent customer service skills, and strong team management capabilities.

KEY RESPONSIBILITIES

• Supervise all workshop operations including job scheduling, work process control, and technician performance

• Resolve workshop-related problems efficiently and effectively

• Maintain a compliant, safe, and productive working environment by enforcing health and safety regulations

• Ensure that technicians use personal protective equipment (PPE) correctly

• Foster strong relationships with customers by managing and resolving queries and complaints promptly

• Process warranty claims and ensure timely receipt of credits

• Monitor job card status updates and ensure effective time and workflow management

• Manage inventory of workshop tools and equipment to prevent losses and downtime

• Compile operational reports for management

• Enforce budget controls and track expenditure

• Oversee staff performance, set KPIs, and identify training needs

• Apply fair and consistent disciplinary action when required

REQUIRED QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate

• Qualified Mechanisation Technician

• Minimum 5 years’ experience as a qualified mechanisation technician

• At least 3 years’ experience with John Deere equipment

TECHNICAL COMPETENCIES

• Strong customer service orientation

• Proven ability to lead and motivate a technical team

• Sound knowledge of agricultural technology and machinery

• Valid South African driver’s licence

• Competency in mechanical diagnostics, warranty processes, and workshop safety

BEHAVIOURAL COMPETENCIES

• Analytical thinking and problem-solving ability

• Strong attention to safety, quality, and compliance

• Excellent interpersonal and customer-facing skills

• High sense of accountability and integrity

• Ability to work independently and as part of a team

• Focused, goal-driven, and proactive in managing people and processes

WHAT AFGRI OFFERS

• Opportunity to manage a workshop within a leading agricultural brand

• Market-related salary and benefits

• Ongoing support and development in the field of mechanisation

• Long-term career growth with an organisation aligned with employment equity

HOW TO APPLY

Qualified candidates are invited to apply before 24 June 2025. Only shortlisted candidates will be contacted. If you do not receive feedback within 30 days of the closing date, please consider your application unsuccessful.

You can apply via the AFGRI Careers Portal and access the HR Processing Notice regarding how your personal information will be used in line with POPIA (Protection of Personal Information Act).

EXPLORE MORE OPPORTUNITIES

Looking for more technical or agricultural roles? Browse similar job categories below:

• Technical & Engineering Jobs

• Agriculture & Mechanisation Jobs

• KwaZulu-Natal Jobs

Drive agricultural success with AFGRI—apply now and take your leadership to the next level in Dalton!

APPLY HERE