Supervisor I

Job Title: Supervisor I
Company: Smollan
Location: Pretoria, Gauteng
Date Posted: 4 April 2025
Requisition ID: SM-6435
Contract Type: Permanent
Application Closing Date: Not Specified

About the Company:
Smollan is a leading retail solutions company driven by performance and innovation. Operating across multiple continents and servicing major global brands, Smollan is known for creating exceptional consumer experiences through insightful retail solutions, technology, and field marketing. With a strong focus on diversity, inclusion, and talent development, the company is on a journey of transformation to redefine the future of retail across South Africa and beyond.

Role Overview:
Smollan is seeking a dedicated and experienced Supervisor I in Pretoria to oversee and lead regional sales and retail operations. The successful candidate will ensure key performance indicators (KPIs) such as sell-out growth, promotional execution, stock management, and client engagement are achieved. This position requires an individual who thrives in fast-paced retail environments, possesses strong leadership qualities, and understands the FMCG, consumer electronics, or cellular industries.

Key Responsibilities:

Sales and Retail Execution:

• Break down sales targets by brand, store, and customer profile

• Increase volumes by tracking product performance and driving sales of fast-moving goods

• Drive promotional activities, negotiate optimal shelf space, and monitor pricing anomalies

• Ensure stock availability and manage returns efficiently

• Identify and implement strategies to boost revenue and meet promotional targets

Training and Compliance:

• Train and register store consultants on the MCS system

• Drive in-store compliance and ensure effective implementation of promotional grids

• Monitor the deployment and maintenance of POS (Point of Sale) material

• Conduct weekly audits and feedback sessions with staff to ensure continuous improvement

Retail Mapping and Data Management:

• Utilize handheld systems to capture field data and generate actionable reports

• Monitor and manage the effectiveness of new product distribution

• Identify retail asset opportunities and ensure effective product placements

Product Innovation and Speed-to-Market:

• Inform stakeholders about new innovations and product launches

• Negotiate listings and ensure timely rollout of new lines

• Provide detailed feedback on market trends and competitor activities

Client and Stakeholder Engagement:

• Build lasting relationships with store owners, managers, and internal teams

• Provide real-time reporting on competitor pricing, promotional impact, and category performance

• Conduct regular review meetings with clients and staff to ensure alignment and strategy execution

Operations and Asset Management:

• Ensure compliance with asset usage policies and maintain updated asset registers

• Manage vehicle, fuel, and mobile expenses within approved budget limits

• Monitor salary input, leave management, and staff expense claims for accuracy

• Conduct performance reviews, disciplinary hearings, and coaching interventions as required

People Management:

• Lead a high-performing team through structured performance management, coaching, and development

• Drive recruitment, training, and succession planning for team growth

• Empower staff through motivational leadership and hands-on support

• Cultivate a results-driven, accountable team culture aligned with company values

Key Competencies:

• Strategic thinking with a problem-solving mindset

• Strong interpersonal and communication skills

• Ability to influence, inspire, and lead a diverse team

• Excellent business acumen and financial insight

• Resilience, adaptability, and the ability to thrive under pressure

• Strong organizational and analytical skills

• Team collaboration and a commitment to service excellence

Qualifications and Experience:

Minimum Requirements:

• Diploma or Degree at NQF Level 6 or 7

• Valid Code 08 driver’s license

• 3–4 years of sales experience

• Minimum 2 years in FMCG, consumer electronics, or cellular environment at a supervisory level

Desirable Skills:

• Experience in high-volume retail settings

• Strong reporting and presentation abilities

• Familiarity with retail execution software and systems

What the Company Offers:

• A permanent role with opportunities for professional growth

• Work with global and local brands in a vibrant, innovative company

• Access to internal training, leadership coaching, and mentorship

• A collaborative work culture focused on transformation and excellence

Equal Opportunity Statement:
Smollan is committed to fostering an inclusive workplace that respects diversity and promotes equal opportunity for all. The position is open to all applicants, and the selection process will be based on merit, qualifications, and alignment with company values.

How to Apply:
Interested candidates are encouraged to submit their CVs along with a cover letter detailing relevant experience in retail, leadership, and client management. Applications should be submitted through the official Smollan careers portal.

Explore More Opportunities:
Looking for more retail, FMCG, and leadership jobs in South Africa? Visit Jobs and Career Opportunities to find your next career move.

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