Casual Merchandiser – Jeffrey’s Bay

Job Title: Casual Merchandiser – Jeffrey’s Bay
Company: Dis-Chem Pharmacies Limited
Location: Jeffrey’s Bay, Eastern Cape, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Part-time (Casual)
Application Closing Date: 21 April 2025

About the Company:
Dis-Chem Pharmacies is a well-established South African retail brand specializing in health, wellness, and beauty products. With a commitment to providing excellent customer service and high-quality products, Dis-Chem Pharmacies operates across the country with a strong focus on enhancing customer satisfaction. The company values its employees, fostering a work environment where individuals can grow while contributing to the success of the organization.

Role Overview:
Dis-Chem Pharmacies is seeking a Casual Merchandiser to join their team at the Jeffrey’s Bay store. In this role, you will be responsible for ensuring that Dis-Chem’s merchandising standards are maintained, with a focus on product presentation, stock rotation, and customer service. You will be expected to help maximize sales by keeping shelves stocked, organized, and aligned with Dis-Chem’s operational standards.

Key Responsibilities:
As a Casual Merchandiser, your duties will include:

• Stock Restocking and Rotation: Ensure merchandise is restocked in a timely manner, adhering to Dis-Chem’s merchandising standards. Rotate stock regularly on a First In First Out (FIFO) basis to maintain product freshness and availability.

• Maintain Stock Availability: Ensure the store shelves are always fully stocked with the correct range of products. Report any low stock, out-of-stock items, damaged goods, or expired products to management.

• Stock Organization: Ensure that products are stored correctly in the storeroom and that stock is neatly arranged on shelves. Flatten and remove boxes after unpacking, taking them to the designated area.

• Product Presentation: Ensure that the store’s shelves, merchandise displays, and products are neat, organized, and clearly visible with correct labeling and pricing. Maintain an appealing in-store environment for customers.

• Assist with Stocktaking: Participate in general stocktaking activities and help with counting stock files as needed.

• Customer Service: Provide excellent service by assisting customers with their stock queries, advising on products, and following up on out-of-stock items. Ensure all customer interactions are friendly, helpful, and professional.

• Merchandising and Displays: Build, stock, and maintain merchandising displays, ensuring that promotional materials and new products are prominently featured.

• Loss Prevention: Handle merchandise carefully to minimize any potential losses and ensure compliance with store policies and health and safety regulations.

• Team Support: Assist with loading and off-loading stock deliveries and support the training of new staff members when necessary.

Qualifications and Experience:
The ideal candidate must meet the following qualifications and experience:

• Essential:

  • Grade 12 (Matric) or equivalent secondary school qualification.

  • Up to 6 months’ retail experience or previous experience in a similar role.

  • Proficient in Microsoft Office (MS Word, Excel, PowerPoint).

  • Willingness and ability to work retail hours, including weekends and public holidays.

  • Strong command of the English language (both written and oral).

• Advantageous:

  • At least 1 year of retail experience, particularly in merchandising.

  • Knowledge of merchandising standards and the FMCG industry.

  • Ability to analyze ZMORE reports for ordering and stock-taking.

Competencies:
The successful candidate will have the following essential competencies:

• Customer Service: Ability to engage with customers effectively, answering queries and providing product advice.

• Attention to Detail: Ensure accurate stock placement, labeling, and cleanliness.

• Trustworthiness: Honest, reliable, and able to follow through on tasks.

• Time Management: Efficiently prioritize tasks to meet deadlines and maintain stock availability.

• Teamwork: Ability to work well with colleagues and management to meet store goals.

• Presentation Skills: Presentable appearance and professional demeanor in all interactions with customers and staff.

Special Conditions of Employment:

• Willing and able to work retail hours, including weekends and public holidays.

• Physically fit to lift and move stock, maintain store displays, and ensure safety standards are followed.

• Reliable transport and/or proximity to the store for easy access.

• South African citizen with a clear credit and criminal record.

Remuneration and Benefits:

• Market-related salary.

How to Apply:
If you meet the qualifications and are interested in becoming part of the Dis-Chem Pharmacies team as a Casual Merchandiser, please submit your application through the Dis-Chem Careers portal.

Explore More Opportunities:
For additional career opportunities, visit Jobs and Career Opportunities.

Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

📢 Apply now