Health Merchandiser – Hemmingways

Job Title: Health Merchandiser – Hemmingways
Company: Dis-Chem Pharmacies Limited
Location: East London, Eastern Cape, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Permanent
Application Closing Date: 21 April 2025

About the Company:
Dis-Chem Pharmacies is a leading South African health and wellness retailer that offers a wide range of products including pharmaceutical, health, beauty, and personal care items. Dis-Chem’s mission is to deliver exceptional customer service and healthcare solutions. With a strong presence across the country, the company is recognized for its commitment to quality and service excellence. Dis-Chem also places a high value on employee growth and development, offering various opportunities for career advancement.

Role Overview:
Dis-Chem Pharmacies is seeking a Health Merchandiser for their Hemmingways store in East London, Eastern Cape. The Health Merchandiser will play a crucial role in maintaining Dis-Chem’s high merchandising standards, ensuring that products are stocked, presented, and rotated in compliance with business needs. The role also involves delivering outstanding customer service to ensure a positive shopping experience.

If you are passionate about health products, have a keen eye for detail, and enjoy working in a retail environment, this is an excellent opportunity to join Dis-Chem’s dynamic team!

Key Responsibilities:
As a Health Merchandiser, your main responsibilities will include:

• Stock Management: Restock merchandise on the shelves according to business requirements. Ensure that all stock pulled from the storeroom is stored and packed in the correct space.

• Product Presentation: Ensure that products are always available on the shelves, properly displayed, and presented in an organized and appealing manner.

• Stock Rotation: Regularly rotate stock to ensure that older products are sold first (First In, First Out).

• Merchandising Displays: Build and maintain eye-catching merchandising displays and ensure that they are stocked, neat, and correctly labeled.

• Customer Service: Provide excellent customer service, assisting with product queries and ensuring customer satisfaction.

• Stocktaking Assistance: Assist with regular stocktaking and report any discrepancies.

• Health and Safety Compliance: Follow health and safety regulations, especially when handling stock and lifting heavy boxes.

• Back Shopping: Assist with back shopping tasks, ensuring that any out-of-stock items are restocked as quickly as possible.

• Issue Resolution: Resolve any customer stock queries or concerns in a timely and professional manner.

Qualifications and Experience:
To be considered for the Health Merchandiser position, applicants must meet the following requirements:

• Essential:

  • Grade 12 (Matric) or equivalent secondary school qualification.

  • Up to 6 months’ retail experience in a similar environment.

  • Computer literate, including proficiency in Microsoft Office.

  • Willingness to work retail hours, including weekends and public holidays.

• Advantageous:

  • Diploma or degree in a health-related field (such as health merchandising or product management).

  • At least 1 year of retail experience, particularly in merchandising or the FMCG (Fast-Moving Consumer Goods) industry.

  • Familiarity with SAP or Unisolv retail systems.

  • Knowledge of product and category management within the health and wellness sector.

  • Ability to analyze ZMORE reports for stock ordering and management.

Desired Skills and Competencies:
Successful candidates will demonstrate the following skills:

• Customer Engagement: Strong ability to engage with customers effectively and professionally.

• Time Management: Ability to manage tasks and meet deadlines efficiently.

• Merchandising Expertise: Knowledge of FMCG merchandising standards and practices.

• Attention to Detail: Strong focus on accuracy when displaying products, managing stock, and ensuring that labels and pricing are correct.

• Physical Fitness: Able to lift and move heavy boxes and merchandise in compliance with health and safety standards.

• Trustworthy and Honest: Demonstrates integrity in all actions, especially when handling merchandise and customer interactions.

Special Conditions of Employment:

• Willingness to work retail hours, including weekends and public holidays.

• Physically fit and able to lift and move heavy merchandise.

• Reliable transport or ability to live close to the Hemmingways store.

• South African citizen with a clear credit and criminal record.

Remuneration and Benefits:

• Market-related salary based on experience and qualifications.

• Additional benefits, including medical aid, provident fund, and staff account.

How to Apply:
If you meet the qualifications and are interested in joining the Dis-Chem Pharmacies team as a Health Merchandiser, please submit your application through the Dis-Chem Careers portal.

Explore More Opportunities:
For more career opportunities with Dis-Chem Pharmacies, visit Jobs and Career Opportunities.

Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

📢 Apply now