Job Title: Frontshop Assistant – Laguna Mall, Langebaan
Company: Dis-Chem Pharmacies Limited
Location: Langebaan, Western Cape, South Africa
Job Type: Permanent
Posted: 09 January 2025
Closing Date: 22 January 2025
Role Purpose:
To maintain merchandising standards while supporting customer service at the point of sale in line with Dis-Chem’s policies and procedures.
Minimum Requirements:
Essential:
- Grade 12 (Matric or Senior Certificate).
- 0–6 months of retail experience.
Advantageous:
- 1 year of retail experience.
- Certification in Retail Business Management.
Key Responsibilities:
Merchandising and Stock Management:
- Ensure shelves are fully stocked and products are neatly presented.
- Maintain stock freshness by monitoring sell-by dates and restocking as needed.
- Facilitate rotation of stock (FIFO) and adhere to stock control procedures.
- Report low stock levels, out-of-stock items, damaged goods, and expired products to management.
Customer Service:
- Assist customers by providing friendly and professional service.
- Follow up on out-of-stock queries.
- Handle customer returns and exchanges as authorized.
Cash Handling and Transactions:
- Process purchases and payments accurately, including cash, cards, vouchers, and coupons.
- Ensure all loyalty cards, including partner cards, are processed correctly.
- Adhere to cash handling policies, including depositing in the drop safe as per SOPs.
Operational Support:
- Maintain storeroom organization and housekeeping standards.
- Assist in stock loading, off-loading, and back shopping.
- Train and support new team members.
- Ensure compliance with Dis-Chem policies, SOPs, health and safety regulations, and uniform standards.
Competencies:
Essential:
- Knowledge of retail operations and procedures.
- Basic math skills (addition, subtraction, multiplication, division).
- Strong verbal communication skills.
- Problem-solving and escalation awareness.
- Accountability and time management.
Advantageous:
- Basic computer skills (Word, Excel, Outlook).
- SAP knowledge.
Special Conditions of Employment:
- Ability to work retail hours.
- South African citizen with clear credit and criminal records.
- Valid driver’s license and reliable transport.
Remuneration and Benefits:
- Market-related salary.
- Provident Fund.
- Medical Aid.
- Staff Account.
Note: Only successful applicants will be contacted. If not contacted within two weeks of the closing date, consider your application unsuccessful.
Dis-Chem Pharmacies is an equal opportunity employer, committed to its Employment Equity & Transformation Strategy. Applications from people with disabilities are encouraged.
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