Computer Skills Administrator

Position Title:

Computer Skills Administrator (uMthwalume, KwaQoloqolo)

Organization:
Icebolethu Group

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Job Description:

Icebolethu Group is seeking a Computer Skills Administrator to manage the Mthwalume Computer Skills Centre under the Icebolethu Foundation. The position is open to both internal and external applicants. The incumbent will perform administrative tasks and provide support to the Skills Centre.

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Minimum Qualifications:

• Essential:
  • Grade 12
  • Computer Certificate
• Advantageous:
  • Relevant Tertiary Qualification

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Experience and Knowledge Required:

• Minimum of 12 months experience in a relevant administrative role
• Proficiency in Microsoft Office packages

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Skills and Competencies:

• Honesty and reliability
• Strong communication and customer service skills
• Eye for detail and coordination
• Flexibility to adapt to job demands
• Decision-making and troubleshooting abilities
• High maturity, empathy, and sober habits
• Strong interpersonal and people skills

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Key Performance Areas:

1. Customer Service:
   • Serve as the first point of contact at the Skills Centre
   • Welcome and assist customers, register them, and allocate computers for sessions
   • Respond to general inquiries about Icebolethu and its services
2. Centre Maintenance:
   • Ensure the Skills Centre remains a professional and pleasant environment
3. Administrative Duties:
   • Sort and file incoming correspondence and mail
   • Perform data entry and maintain records
4. Customer Support:
   • Assist customers with equipment and general troubleshooting
5. Reporting and Planning:
   • Submit weekly reports to the Foundation Manager
   • Participate in weekly planning meetings
6. Complaint Management:
   • Report customer complaints or feedback to management
7. Other Duties:
   • Carry out reasonable requests from management

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Requirements for Application:

• Location: Must reside near KwaQoloqolo Traditional Council, uMthwalume, Ugu District Municipality, KwaZulu-Natal.
• Proof of Residence: Must be provided with the application.
• Testimonial Letter: From a religious leader, principal, educator, or lecturer.

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Application Process:

Submit CVs via email to hr_recruitment@icebolethu.co.za.
Closing Date: 09 December 2024 at 17:00

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Employment Type:

Full-time

Job Location: Durban, KwaZulu-Natal

Date Posted: November 29, 2024