Job Title: Bartender
Company: Hollywoodbets
Location: Kempton Park, Gauteng
Employment Type: Permanent
Date Posted: 29 October 2024
Closing Date: 29 November 2024
Hollywoodbets is seeking a dedicated Bartender to join their team in Kempton Park, Gauteng. This role involves providing excellent customer service, managing the bar area, and ensuring a welcoming environment for guests. If you’re attentive, proactive, and enjoy engaging with customers, this position offers an exciting opportunity to join a well-known brand in a vibrant industry.
Role Overview
The successful candidate will be responsible for preparing and serving beverages, snacks, and food, either directly to customers or through waitstaff. Key responsibilities include maintaining a clean and organized bar, managing stock, and ensuring each guest has a memorable experience.
Key Responsibilities
- Customer Interaction:
- Greet and thank guests, displaying a positive and proactive attitude.
- Present menus, provide recommendations, and promote daily specials.
- Take orders promptly, ensuring orders are accurate and entered into the POS system.
- Bar Management:
- Keep the bar area neat and organized, replenishing stock as needed.
- Prepare and submit stock requisitions, ensuring sufficient stock rotation.
- Ensure fridges are adequately stocked and maintain records of inventory.
- Order Fulfillment:
- Serve beverages and food items promptly and professionally.
- Handle customer complaints effectively, recording issues in a complaint log.
- Follow up on any kitchen delays and communicate order status to guests.
- Payment & Accountability:
- Process payments accurately, maintaining accountability for sales.
- Record any breakages or wastage and adhere to company procedures.
- Reconcile sales at the end of each shift and disclose any shortages.
- Additional Duties:
- Ensure the service area is clean and tidy for the next shift.
- Complete ad hoc tasks as needed to support the team.
Minimum Requirements
- Experience: Prior experience in the service industry.
- Bonus Skills: Experience with POS systems and stock management.
Additional Competencies
- Skills: Strong communication and customer service abilities.
- Attributes: Trustworthiness, attention to detail, and a strong sense of accountability.
Note: Only applicants who meet the minimum requirements will be considered.
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