· To ensure continuity, growth and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
· Ensuring that stock is managed in accordance with established company policies & procedures
· Maintaining a clean, tidy and well merchandised retail area
· Maintaining all pricing on product, shelf and bulk displays in accordance with company policies and procedures
· Assists with calculating and saving the expected contents of the till and resetting it ready for the next day of operation
· Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store’s objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
· Monitoring and Enhance performance of sales staff · Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand’s market share in line with all company procedures · Assist the Store Manager with analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Assist with the enhancing of all successes and raising and resolving all problem areas with the Operations Management Support Team.
· Living and promoting the Company values by always performing duties with:
· Honesty
· Respect
· Accountability
· Resourcefulness
· Energy
· Living and displaying the company culture through behaviours such as:
· customer centricity
· effective self-management and teamwork
Grade 12
Higher Certificate / Diploma
4 years relevant experience in a retail environment, 2 of which must have been in a supervisory/management position
Intermediate computer skills
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