The Security Lead for South Africa (based in our Johannesburg HQ) is the security team member and representative of the Global Security Team (GST) in the region and is charged with the security and risk management of multiple Cites and WeWork locations. The Security Lead is an integral part of the regional and global security enterprise with vast responsibilities across the entire spectrum of safety and security management. This position reports to the Regional Director of Security. 

Duties & Responsibilities:
Advises Security Manager/Director of all potential threats to our system and infrastructure 
Track trends in tickets and service needs to assess changes in our hardware or applications 
Supports new openings by providing risk assessments, drawings reviews and physical security expertise 
Coordinates with vendors to ensure timely completion of service/projects 
Facilitating the completion of new building-opening checklists and follow on maintenance schedules 
Daily administration and maintenance of current service agreements 
Manage all service requests for repairs, maintenance and projects 
Manage the regional security Zendesk (helpdesk) ticketing system 
Troubleshoot security problems and assess the need for external service 
Assign access cards to new employees, cleaners and contractors 
Schedule dates for service, work reviews and building reviews 
Assist in the execution of security upgrade projects 

Experience required:
Experience with access control & Video Monitoring software 
Understanding of low voltage technology (CCTV, Alarms, access control) 
Understanding of basic networking concepts (IP addresses, MAC addresses) 
Experience managing and/or monitoring a CCTV systems 
Experience operating in enterprise systems with global reach 
Experience with helpdesk applications 
Experience with service management software 
Highly proficient in all Microsoft applications – have the ability to learn and use new platforms 
Experience with S2 Access Control System 
Experience using Zendesk ticket management system 
Experience with Google apps and programs 
Life safety training 
Demonstrate a high-level of attention to detail 
Be able to multitask across multiple platforms, departments, time zones, and cultures when necessary 
Be able to liaise with external safety and security organizations in a professional manner 
Maintain the highest professional standards within the WeWork message and concept.