Senior Officer: Forensics

Position: Senior Officer: Forensics Investigation
Division: Governance
Location: Durban, Kwazulu-Natal, South Africa (Richards Bay)
Employment Type: Permanent
Disability (EE Targeted Role): Yes
T.A.S.K Grade: 12
Salary: R579,259.00 per annum
Closing Date: 2 October 2024
Reference Number: 4798

Purpose of the Job:

The Senior Officer: Forensics Investigation is responsible for investigating irregular business activities, including employee misconduct and crimes against the Road Accident Fund (RAF).

Key Performance Areas:

1. Conducting Investigations:

• Plan and conduct investigations as assigned by supervisors or management.
• Maintain relationships with prosecuting authorities, law enforcement, and internal stakeholders.
• Compile and transmit monthly/weekly reports to management.
• Conduct interviews with claimants and witnesses, internally and externally.
• Gather statements and documentary evidence for investigations.
• Ensure confidentiality of records and information.
• Work with regulatory bodies such as HPCSA, SASSA, PRASA, and SA Nursing Council.
• Identify process loopholes that may lead to abuse and report them to the Senior Forensic Officer.
• Investigate irregularities and pursue prosecution of involved parties.
• Maintain working relationships with Assessors.
• Open and manage criminal cases with SAPS/Hawks and keep records.
• Prepare and present evidence for criminal or disciplinary cases in court or hearings.
• Support RAF departments with civil liability cases.
• Achieve investigation targets set by the Forensic Manager or Senior Forensic Investigator.
• Update the Tracker spreadsheet for record-keeping and analysis during investigations.
• Investigate reports from Tip-Offs Anonymous and provide feedback.
• Participate in external fraud campaigns initiated by the Forensic or Communications Department.
• Manage case files and maintain investigation records.
• Establish and maintain informer networks.
• Implement RAF fraud prevention strategies.
• Report investigation outcomes and make recommendations to RAF management and SAPS.

2. Stakeholder Relations Management:

• Build alliances with external stakeholders such as the NPA and law enforcement.
• Develop positive working relationships with staff, claimants, lawyers, and government departments.
• Respond to inquiries from internal and external stakeholders.
• Maintain relationships with vendors, service providers, and procurement teams.

3. Reporting:

• Assist in the preparation and submission of Regulation reports.
• Contribute to developing functional reporting systems for management, project, or performance reporting.
• Regularly submit progress updates to management.

Qualifications and Experience:

• Bachelor’s Degree/Advanced Diploma in Law or Policing, or an equivalent qualification.
• Certification in Forensic Investigation and Criminal Justice is an advantage.
• Valid Category B or higher driver’s license.
• Minimum of 4 years’ experience in fraud investigation or MVA claims investigation.

Behavioral Competencies:

• Planning, organizing, and coordinating.
• Personal mastery.
• Judgement and decision-making.
• Ethics and values.
• Client service orientation.

Technical Competencies:

• Technical investigation skills.
• Experience preparing cases for court.
• Understanding of the Criminal Procedure Act and Law of Evidence.
• Experience in crime investigation and knowledge of the criminal justice system.

Additional Information:

• The Road Accident Fund supports employment equity and prioritizes candidates with disabilities.
• If applicants do not receive feedback within six weeks of the closing date, they may consider their application unsuccessful.
• Security vetting will be conducted on prospective employees.
• Foreign qualifications must be evaluated by the South African Qualification Authority (SAQA).

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