NAM Assistant (Pick n Pay)

NAM Assistant (Pick n Pay)
RCL Foods
Westville, KwaZulu-Natal
Permanent
Closing Date: 13 September 2024
Reference Number: RCL240903-4

At RCL FOODS, we do things differently. Our ambition is to Grow What Matters, and we are looking for a NAM Assistant to join our dynamic Customer Team in Westville. This role supports the National Account Manager (NAM) in managing a portfolio of key accounts, ensuring that all customer and business needs are met.

This role is ideal for a driven individual with an FMCG background, strong skills in account management and data analytics, and a passion for customer relationship management.

Key Responsibilities:

• Provide comprehensive support to the National Account Manager across core job functions.
• Develop and maintain strong relationships with both internal stakeholders and customers.
• Handle pricing management by capturing and maintaining price trackers and addressing day-to-day pricing queries.
• Manage claims processing, investigate invalid claims, and resolve queries.
• Run pre and post promo ROI analyses, track compliance, and maintain promotional grids.
• Oversee budget management, update systems, and maintain budget trackers.
• Conduct sales performance tracking, maintain innovation trackers, and compile customer reviews.
• Leverage data analytics platforms to generate insights that support decision-making.
• Drive operational excellence by working closely with the Vector and Ops teams to optimize trade initiatives and the perfect store concept.
• Assist in business planning processes by supporting the NAM with demand forecasting, sales tracking, and promo performance analysis.
• Ensure commercial excellence by interpreting and analyzing financial KPIs for profitability assessments.
• Complete general administrative tasks including expense claims, credit card reconciliations, and travel bookings.

Minimum Requirements:

• Degree or Diploma in Marketing or Business.
• Valid code EB driver’s license.
• At least 3 years of experience in sales, account management, or administration, preferably in the FMCG sector.
• Proficiency in Excel, PowerPoint, and Outlook.
• Strong analytical skills with an affinity for working with numbers and data.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and adapt to changing market dynamics.
• Strong attention to detail and problem-solving skills.
• Project management and time management skills, with the ability to self-manage.

Why Join RCL Foods?

At RCL FOODS, we encourage innovation and growth. This role offers an opportunity to contribute to business planning, account management, and data-driven decision-making in the exciting FMCG environment. If you have a growth mindset and are ready to take on a challenge, we would love to have you on our team.

Apply now and be part of a company that values customer relationship management, operational excellence, and commercial success.

 

apply here