Receptionist

Job Title: Receptionist

Location: Centurion, Gauteng, South Africa
Company: ANEW Hotel Centurion
Employment Type: Permanent
Closing Date: 14 September 2024
Reference Number: AHR240716-1

Role Overview:

ANEW Hotel Centurion is looking for a Receptionist to provide a warm, professional, and efficient experience for guests during check-ins and check-outs. The role involves handling guest reservations, maintaining records, and delivering outstanding customer service to contribute to the overall success of the hotel.

Key Responsibilities:

• Assist the Front Office Management in executing reception procedures as per hotel standards.
• Ensure full compliance with all hotel and company policies.
• Maintain the appearance and orderliness of the Front Office, ensuring safekeeping of all documentation.
• Politely and efficiently welcome guests and ensure a seamless check-in and check-out process.
• Ensure that guests complete the required Registration Forms correctly, matching the information with the reservation system and updating guest profiles (including nationality statistics).
• Maintain excellent grooming, body language, and posture at all times.

Minimum Requirements:

• 1+ year of reception experience.
• Tertiary qualification in Hospitality/Tourism Management (advantageous).
• Strong knowledge of MS Office.
• Proficiency with Opera system.
• Bilingual abilities.
• Accountable, innovative, and motivational qualities.
• Impeccable communication skills and professional appearance.

This role offers an excellent opportunity to contribute to the guest experience while working in a dynamic hospitality environment.

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