Job Title: Receptionist
Location: Newcastle, KwaZulu-Natal, South Africa
Company: ANEW Resort Vulintaba
Employment Type: Permanent
Closing Date: 26 October 2024
Reference Number: AHR240827-1
Role Overview:
ANEW Resort Vulintaba is seeking a Receptionist in Newcastle, KwaZulu-Natal. The candidate will ensure a smooth and efficient check-in/check-out process for guests, while handling reservations and ensuring accurate transactions. The receptionist is a key figure in creating a positive experience for guests and contributing to the overall success of the resort.
Key Responsibilities:
- Assist Front Office Management and supervisors in processing reception procedures.
- Ensure compliance with hotel and company policies.
- Maintain a tidy and organized Front Office and ensure all correspondence and registration details are safe.
- Receive guests in a friendly, polite, and efficient manner.
- Ensure that guests complete registration forms correctly, updating guest profiles in the reservation system, and guarantee payments.
- Maintain a high standard of grooming, body language, and posture at all times.
Minimum Requirements:
- 1 year of experience in reception.
- Tertiary qualification in Hospitality or Tourism Management (advantageous).
- Proficiency in MS Office.
- Extensive knowledge of Opera system.
- Bilingual.
- Accountable, innovative, and a great motivator.
- Strong communication skills.
This role offers the opportunity to provide outstanding guest service and contribute to the professional environment at ANEW Resort Vulintaba.
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