Job Title: Operations Coordinator/Planner
Division: VKB Commercial Services
Business Unit: Farmpack (Pty) Ltd
Location: Lows Creek, Nelspruit, Mpumalanga
Company: VKB Group
Employment Type: Permanent
Closing Date: 13 September 2024
Role Overview:
The Operations Coordinator/Planner at Farmpack (Pty) Ltd will play a vital role in coordinating between sales, operations, and logistics departments to ensure seamless execution of planning schedules. This position is focused on managing stock levels, enhancing customer satisfaction, and improving operational efficiency.
Key Responsibilities:
- Collect and process information from the sales and operations departments to create efficient planning schedules.
- Develop and implement a customer satisfaction strategy, focusing on service and quality improvements.
- Monitor and analyze stock levels and customer trends, ensuring timely production and delivery of goods.
- Manage customer and sales representative expectations, as well as delivery schedules.
- Prevent slow-moving and obsolete stock.
- Drive programs related to ISO, FSC, and Food Safety standards.
Requirements:
Skills & Qualifications:
- Tertiary qualification in operations, logistics, or related fields (or in progress).
- Strong organizational skills with attention to detail.
- Advanced proficiency in Excel and data management tools.
- Excellent communication and interpersonal skills to work effectively across teams.
- Proven ability to assert and influence within a management team.
Experience:
- Previous experience in operations, manufacturing, warehousing, or logistics is essential.
- Experience with quality management systems (ISO, FSC) is highly desirable.
- Experience in customer service or developing customer satisfaction strategies is advantageous.
- Management experience or leadership skills are beneficial.
Additional Requirements:
- Performance-driven mindset with a focus on continuous improvement.
- Flexibility to work extended hours as required.
- Eagerness to learn and contribute to the company’s growth.
How to Apply:
Submit your application through VKB’s Career Portal by the closing date, ensuring that your CV is clear and in PDF or Word format. Upload supporting documents like ID and driver’s license as required.
Ensure that your profile picture is at least 300 x 300px in size.
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