Job Title: Personal Shopper
Company: OneCart (Pty) Ltd
Location: Paarl Mall, Paarl, Western Cape
Employment Type: Contract
Posted: 06 September 2024
Closing Date: 11 September 2024
Job Description:
OneCart is seeking energetic and detail-oriented Personal Shoppers to join our team at Paarl Mall. As a Personal Shopper, you will be responsible for assisting customers with their shopping needs, preparing orders for delivery, and ensuring a high level of customer satisfaction. You will act as a concierge for our customers, providing expert advice and guidance on product choices, substitutions, and overall shopping experience.
Key Responsibilities:
- Provide personalized shopping assistance, including advice and guidance on product selection.
- Fulfill customer orders accurately, ensuring correct items are selected, scanned, and packed.
- Respond promptly to customer complaints and requests, resolving issues to exceed expectations.
- Advise customers on suitable substitutes for unavailable products.
- Report any customer issues, supply shortages, or inferior products to management.
- Collaborate with store departments to ensure efficient service and smooth operations.
- Manage your time effectively to meet service delivery targets.
- Follow any lawful and reasonable instructions from supervisors.
- Support team members in achieving common goals and uphold the company’s values.
Requirements:
- Education: Matric certificate.
- Location: Must be based in Paarl or nearby areas.
- Language Skills: Fluent in English with excellent communication skills.
- Technical Skills: Must be able to type full sentences.
- Personal Attributes: Detail-oriented, proactive, and able to work well under pressure.
If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply today and join our dynamic team at OneCart!
Note: If you do not hear back from us within two weeks, please consider your application unsuccessful.
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