Warehouse Agent

Job Title: Warehouse Agent
Location: Gaborone, South-East, Botswana
Company: DHL International Botswanaj (Pty) Ltd.
Employment Type: Full-time, Permanent
Department: Operations

About the Company:
DHL International Botswana is part of the world’s most international logistics company, operating in more countries than any other logistics provider. With a focus on connecting people across the globe, DHL plays a crucial role in improving lives by facilitating global trade and communication.

Job Purpose:
The Warehouse Agent provides day-to-day administrative support for warehouse operations, including forklift activities, material handling, and ground operations. This role involves the movement, storage, and inventory control of goods, ensuring compliance with business strategies, corporate guidelines, and policies.

Key Responsibilities:

• Perform tasks such as receiving, handling, storing, recording, and dispatching goods under direct supervision.
• Sort, label, and store goods according to defined space utilization guidelines.
• Match items against shipment records, inspecting for damages or defects.
• Pick, pack, and dispatch outgoing goods based on written or verbal requests or orders.
• Enter data for received and shipped items following established procedures.
• Provide support in transporting materials between departments as per defined routes and guidelines.
• Maintain up-to-date stock records by entering data into databases or computerized systems.
• Support order fulfillment based on customer requirements and respond to basic inventory and delivery inquiries.
• Undertake routine tasks related to the movement, storage, and packaging of goods, including operating forklifts.
• Assist in arranging daily pick-up schedules and dispatching pick-up and delivery information promptly.
• Check, use, and maintain forklifts and equipment daily, staying updated on proper operation and obtaining certifications as needed.
• Recover material from ground handlers, reconcile against alerts, and present material to customs when required.
• Update all systems concerning warehouse shipments, recovery, and uplift.

Stakeholders:

• Primarily support and interact with colleagues within the team.
• Communicate information requiring minimal explanation and maintain good work relationships.

Skills Required:

• Warehousing, Forklift Operation, Heavy Lifting, Scanning, Dispatching, Shipping, Loading, Sorting, Packing, Picking, and Data Entry.
• Workplace Safety, Occupational Health, Inventory Management, and Control.
• Familiarity with DHL business knowledge, processes, and stakeholder management.
• Ability to handle routine tasks efficiently and follow compliance guidelines.

Qualifications & Key Requirements:

• Education: BGCSE Certificate.
• Experience: Less than 2 years in a warehouse environment.
• Skills: Proficiency in Microsoft Office.

This role is perfect for individuals eager to join a global leader in logistics and contribute to the company’s mission of connecting people and improving lives through efficient and safe warehouse operations.

 

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