Job Title: Retail Store Assistants – Ring Road (New Store)
Location: Port Elizabeth, Eastern Cape
Company: Dis-Chem Pharmacies Limited
Contract: Permanent
Posted: 23 August 2024
Closing Date: 06 September 2024
Industry: FMCG
Job Functional Area: Other
Job Description:
Dis-Chem Pharmacies is hiring Retail Store Assistants for their new Ring Road store. The role involves assisting with store management and ensuring operational and administrative duties align with standard policies and procedures.
Minimum Requirements:
- Grade 12 / Matric
- Basic computer skills (Word, Excel, Outlook, SAP)
- Retail experience
Key Responsibilities:
- Manage and report customer compliments and complaints
- Establish professional relationships with customers
- Resolve customer stock queries
- Handle customer inquiries and direct them to appropriate departments
- Adhere to customer turnover rates
- Manage point-of-sale shorts and overs, floats, refunds, and returns
- Verify deliveries and invoices for accuracy
- Assist with preparing and logging claims on the Distribution Centre claims system
- Manage high-risk stock
- Prepare daily run reconciliations and handle branch change requirements
- Maintain document control and liaise effectively with relevant parties
Competencies:
- Knowledge of retail administration and operations
- Good customer relations and team player
- Leadership and management skills
- Trustworthy and honest
- Ability to work under pressure and meet deadlines
Special Conditions of Employment:
- South African citizen
- Clear MIE, criminal, and credit records
- Driver’s license and/or own reliable transport
Remuneration and Benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Note: Only successful applicants will be contacted. If not contacted within two weeks after the closing date, consider your application unsuccessful. Dis-Chem supports equal opportunity and the recruitment of people with disabilities.
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