Beauty Assistant

Job Title: Beauty Assistant
Location: Clicks Outeniqua Village, George, Western Cape
Company: Clicks
Contract: Permanent
Apply By: 3 September 2024
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale, and Supply Chain
Remuneration: Market Related
Employment Equity: Yes

Job Purpose:
To deliver service excellence by providing professional and knowledgeable advice on beauty and skincare products. This role focuses on promoting and managing merchandise to build customer loyalty and maximize sales.

Key Responsibilities:

• Consult with customers, answer product-based questions, and advise on the best products and services to meet their needs.
• Drive and maximize sales of the beauty department through promotion, cross-selling, and up-selling to meet monthly targets.
• Monitor sales, evaluate product performance, and suggest improvements for better product offerings and increased sales.
• Maintain updated knowledge of beauty products, trends, promotions, and events to provide accurate information to customers.
• Execute operational activities such as stock management, minimizing shrinkage, and maintaining high standards of housekeeping and administration.
• Ensure in-store visual merchandising and presentation standards are consistently met within the beauty department.
• Deliver superior customer service by acting as a brand ambassador, offering friendly and professional service.
• Promote the Clicks Clubcard and enroll new members to achieve participation targets.
• Enhance profitability and brand loyalty through the promotion of private label and exclusive products.
• Support the brand’s vision to be the first choice health and beauty retailer by embodying company values.

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/Skincare qualification
• Desirable: Experience in beauty/skincare, retail, FMCG, sales, or marketing environment

Skills, Abilities, and Knowledge:

• Understanding of selling principles and retail/FMCG background
• Knowledge of merchandising, promotions, and stock management
• Strong customer service skills and knowledge of beauty/skincare products
• Results-driven, target-oriented with strong customer orientation
• Good communication and interpersonal skills; engaging and confident

Competencies:

• Persuading and influencing
• Relating and networking
• Delivering results and meeting customer expectations
• Commercial thinking
• Following instructions and procedures
• Working with people
• Planning and organizing
• Coping with pressures and setbacks

Only applicants who meet the minimum requirements will be contacted. Clicks is committed to Employment Equity principles. For more career opportunities, visit Clicks

apply here