Sales Consultant Outbound X7

Job Title: Sales Consultant Outbound
Company: 1Life Insurance
Location: Gauteng, South Africa
Job Type: Permanent
Positions Available: 7
Closing Date: 2024/08/29
Reference Number: S0043453

Company Overview:
1Life Insurance, a licensed life insurer and a wholly owned subsidiary of Clientele Limited, aims to transform the South African life insurance industry by offering customer-friendly, service-oriented, and educational insurance solutions. The company focuses on positively changing the lives of both its customers and staff.

Job Description:
As an Outbound Sales Consultant, you will be responsible for building and maintaining customer relationships, offering new insurance products, and meeting sales targets. You will use your sales skills to identify customer needs, propose suitable solutions, and ensure compliance with company policies. The role requires resilience, adaptability, and effective communication skills to succeed in a dynamic and fast-paced environment.

Responsibilities:

• Customer Relationships Development: Make outbound calls to existing clients to offer new products.
• Customer Needs Clarification: Conduct interviews to clarify customer requirements using a multi-level sales script.
• Sell Customer Propositions: Identify and propose products or services that meet customer needs.
• Operational Compliance: Adhere to company policies and regulatory codes during all sales activities.
• CRM Data Management: Enter information into the CRM system after each customer interaction.
• Performance Management: Prioritize workflow and use performance management tools to improve results.
• Personal Capability Building: Stay updated on company policies and procedures through online training.
• Sales Opportunities Creation: Generate leads through referrals and recommendations from existing clients.

Behavioral Competencies:

• Customer Focus: Build strong relationships and deliver customer-centric solutions.
• Being Resilient: Maintain professionalism in challenging situations and recover quickly from setbacks.
• Situational Adaptability: Adapt approach to match different situations and demands.
• Interpersonal Savvy: Relate comfortably with diverse groups and handle interpersonal situations tactfully.
• Instills Trust: Gain trust through honesty, integrity, and consistent actions.
• Ensures Accountability: Hold yourself accountable and meet commitments.
• Persuades: Use compelling arguments to gain support and achieve consensus.
• Communicates Effectively: Convey information clearly, considering audience needs.
• Plans and Aligns: Plan and prioritize work in alignment with organizational goals.
• Manages Conflict: Handle conflicts constructively and seek agreement on key issues.
• Action Oriented: Take initiative and tackle challenges with urgency and enthusiasm.
• Drives Results: Consistently achieve targets and maintain productivity under pressure.

Skills:

• Direct Sales: Maximize direct sales volume and value.
• Verbal and Written Communication: Communicate ideas effectively both verbally and in writing.
• Computer Skills: Proficient in Microsoft Office Suite and standard business software.
• Action Planning and Work Scheduling: Develop plans and schedules to meet performance targets.
• Writing Skills: Use writing skills to express ideas and requests clearly.
• Tools: Familiarity with Avaya telephone systems.

Job Requirements:

• Education: Matric / Grade 12 or SAQA Accredited Equivalent (Essential).
• Regulatory Exam 5: Advantageous.
• 120 FAIS Credits: Advantageous.
• Experience:
  • 2+ years of telephonic sales experience (Essential).
  • Experience in cold calling (Advantageous).
• Must be within DOFA date.

This role is ideal for dynamic individuals passionate about sales who thrive in a results-driven environment.

 

apply here