Debriefer (Nightshift)
Job Type: Full-Time
Job Location: Cape Town
Purpose of the Job
Ensure that delivery trip sheets, PODs, and drivers are debriefed according to the Value Procedure. Reporting of driver incidents or accidents to the Branch/Operations Manager. Report vehicle damages to the dedicated distribution manager.
Key Responsibilities
Operational Duties:
- Debriefing of drivers
- Checking the trip sheet against tracking for unscheduled stops
- Receiving of vehicle keys
- Checking PODs for any discrepancies (shortages, etc.)
- Liaise with drivers regarding discrepancies (shortages, paperwork at stores, etc.)
- Dispatch teams for delivery
Administrative Duties:
- Preparation of the next day’s delivery paperwork
- Assigning of collections
- Assigning seals for seal-to-seal procedures
- Report any discrepancies to all on the day shift via email
Customer Service Duties:
- Customer relations ensure that debriefing is always up to the required standard
- Good communication skills with the client
Minimum Requirements
- Good communication skills
- Able to complete forms related to the working area
- Complete administrative procedures with the necessary directions and systems at your disposal
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