Systems Business Analyst: Planning

1. JOB PURPOSE

As a System Business Analyst for Planning, you will play a significant role within the business by acting as the interface between the various Business Stakeholders, Systems Team, Pepkor IT and other information technology suppliers. You will be the vehicle through which optimal business processes and underlying system functionality are developed in order to execute business strategy and empower the Merchandise Planning teams. You will achieve this through elicitation and analysis of business requirements, processes and systems. You will be required to apply industry standards and best practices to define and manage the scope of projects and to meet objectives.

2. EXPERIENCE REQUIRED

Essential:

• ± 5 years’ Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
• Discovery and documenting Business processes to enable Continuous Improvement.
• Manage and determine business requirements to enable processes through systems.
• Elicitation and documenting BRS/BRD.
• Internal and External stakeholder collaboration and engagement.
• Document Test Cases to enable thorough testing of System functionality/configuration.
• Project Management
• Facilitate Training/Change management
• Systems/Business support for BAU
• System Architecture understanding (area specific – integration environment/technical competency)
• Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)

• Basic Oracle / Structured Query Language (SQL) – Area specific.

Preferable:

• Advanced skills in using merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.

3. QUALIFICATIONS REQUIRED

Essential:

• Grade 12 Certificate/Matric
• A relevent Degree and or Higher National Diploma (Information Technology, Computer Sience, System Design, Management Sience, Business studies, Information Systems, Business Analyst)

Preferred:

• Project Management Diploma/Certificate

 

4. JOB- RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

• In Depth understanding of retail processes
• Experience participating in cross-functional projects
• Waterfall and Agile working methodologies and principles.
• Working knowledge of implementing and maintaining systems/services/applications.
• Knowledge of PMBOK and BABOK management principles
• Ability to compile quantitative and or qualitative information/reporting
• MS Suite Intermediate – Advanced user
• System integration (environment/area specific)
• Knowledge of Personal Data Protection – POPIA
• Working knowledge of:
  • Cloud based (SaaS) software applications that can enable services.
  • Hardware and Software lifecycle management
  • SDLC
  • Change Control governance principles and Defect management.
  • Fit for purpose system integration in an ERP- and non-ERP environment.
  • Utilising various modelling techniques
  • UI / UX
  • Process Mapping tools (Draw.io, etc)

SKILLS required:

• Strong/Complex problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
• Strong Planning capabilities
• Critical thinking
• Experience participating in cross-functional projects/multi project/activity management
• Prioritisation of projects/activity/resources
• Requirement’s elicitation
• Project Management skills
• Risk management
• Facilitation/Training
• Presentation skills with a focus on oral and written communication skills.
• Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.

5. COMPETENCIES REQUIRED:

• Attention to detail
• Agile
• Adaptable
• Quick learner & outside the box thinking
• Innovative & strategic
• Resilient
• Organised