Job Information
- Job Opening IDZR_13092_JOB
- Hours of WorkFull-time with flexibility
- Location TypeIn Office
- IndustryFinancial Services
- SalaryCirca R20 000 – R30 000 depending on experience
- Remuneration TermPer Month
- State/ProvinceGauteng
- City/TownSandton, Johannesburg
- CountrySouth Africa
Job Description
A trust and fiduciary services company is urgently seeking a Trust Officer / Administrator on a full-time, in-office basis. Experience within trust and fiduciary services is essential, and strong financial services admin skills are crucial. Experience with Inter vivos trusts are an absolute must. Experience working with private and high-net worth clients is necessary. Position is based in Sandton.
Responsibilities:
To provide professional, consistent end-to-end fiduciary administrative and support services to an allocated portfolio of the Company’s fiduciary clients
To build and maintain strong client service relationships to enhance, retain and grow the company’s business
To build and maintain strong client service relationships to enhance, retain and grow the company’s business
To perform various administrative, servicing, coordinating, support and relationship engagement activities
To assist with the take-on, administration and ongoing servicing of Clients, whether trusts or private client’s affairs, working closely with and supporting other team members within the company and its affiliated companies
To take responsibility for the administrative client take-on, ensuring that the required documentation and signatures have been received from all parties involved and to ensure a fully compliant client take-on
To create client profiles and records on all systems and platforms according to the client take-on process, making sure that clients and all related parties’ information is loaded as prescribed
To assist the senior administrator in requesting FICA documents from the clients, arranging meetings, circulating bank statements to all the trustees etc
To save all client information and documentation using the correct naming convention, ensuring that client records are always up to date (at take-on and ongoing)
To prepare MOHC (Master of the High Court) packs, submitting them to the Master, arranging delivery, filing proof of the Master’s receipt and following them up until finalization by the Master
To ensure that the client trusts function properly and that the client trust deed provisions are accurately observed and adhered to
To fulfil and comply with fiduciary duties
To ensure that all obligations in terms of client mandates are met
To assist with the preparation and compilation of meeting packs, binding them, making meeting arrangements and destroying packs left over after the meetings
To attend client meetings, both trust clients and individual clients
To prepare and circulate the client minutes of the meetings
To assist with the finalisation of tasks and/or to do items after client meetings
To take responsibility for payments from client bank accounts, whether or not administered by the Company, i.e. to ensure that client instructions are valid and that all requirements are met, capturing payments and/or beneficiaries, making sure that payments are done and that proof of payments are sent out
To distribute bank statements to clients as agreed per trust or entity
To assist with the compilation of documents for accounting officers to draft the client trust’s annual financial statements (AFS) and to submit tax returns
To take responsibility for updated client records, i.e. payments to take place monthly and on specific future dates
To arrange client meetings and investment reviews
To ensure that all interactions with clients are handled in a timeous and professional manner, with comprehensive quality responses
To attend to general administration with excellent service standards to clients, i.e. ensuring that there is always sufficient stationary for client packs, safe custody coordination, arranging deliveries and/or collections
To develop and maintain sound relationships with co-advisors, both internal or external
To liaise and communicate effectively and professionally on all client and operations issues, both internally and externally
To follow the Company’s processes and procedures, working according to set quality standards and keeping to agreed turnaround times
To provide quality input on opportunities and potential threats/risks to the Company’s trust and fiduciary services business unit
To meet personal and team key performance targets
To assist with or take responsibility for internal projects as they arise
To provide team support to all areas within the Company’s business
Requirements
- Proficient in English and Afrikaans
- Experience in the legal and fiduciary industry
- Experienced with inter vivos trusts
- Must have own reliable transport
- Qualifications will be beneficial
- Strong self-discipline
- Strong work ethic
- Experience working with private and high-net worth clients
- Strong interpersonal skills
- Well presented and professional
- Experience with MS Word and Excel
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