Company: Pedros
Location: Newlands East, KwaZulu-Natal, South Africa
Job Type: Permanent
Industry: Restaurants / Human Resources / Training & Development
Experience Level: Associate
Department: Human Resources – Learning & Development
Date Posted: 10 October 2025
Closing Date: 24 October 2025
Reporting To: HR Manager
About Pedros
Pedros Flame-Grilled Chicken is one of South Africa’s leading quick-service restaurant brands, known for its authentic flame-grilled flavours, customer-focused service, and operational excellence. The company prioritises employee development, leadership growth, and continuous learning, fostering a workplace culture that encourages innovation, collaboration, and performance excellence.
Joining Pedros offers the opportunity to design and implement impactful learning strategies, develop leadership pipelines, and contribute directly to the company’s talent management and organisational growth initiatives.
Discover more human resources and learning & development career opportunities at Jobs and Career Opportunities South Africa.
Position Overview
The Learning and Development Specialist at Pedros is responsible for designing, implementing, and monitoring training initiatives that enhance employee skills, close capability gaps, and promote continuous learning across the organisation. This role works closely with departmental managers and HR leadership to align learning programs with business objectives and performance outcomes.
The ideal candidate is a strategic thinker and skilled facilitator, capable of delivering innovative learning solutions across multiple platforms, including in-person, online, and blended learning environments.
Key Responsibilities
Training & Development Design
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Conduct training needs analyses to identify organisational and departmental skill gaps.
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Design, update, and deliver training programs in various formats to accommodate diverse learning styles.
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Align learning programs with talent management, performance frameworks, and succession planning initiatives.
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Facilitate leadership development programs, mentoring, and coaching initiatives.
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Serve as the appointed Skills Development Facilitator (SDF) for the organisation.
Learning Evaluation & Reporting
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Assess the effectiveness of training programs through feedback, performance metrics, and ROI analysis.
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Prepare reports and insights on learning outcomes and development impact for management.
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Advise management on best practices and continuous improvement strategies for learning and development.
Collaboration & Stakeholder Engagement
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Work closely with departmental managers to identify learning needs and provide tailored solutions.
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Support employee development initiatives to build a skilled, competent, and high-performing workforce.
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Ensure compliance with regulatory and training standards within the restaurant and HR environment.
Minimum Requirements
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Bachelor’s Degree in Human Resources, Education, or related field.
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ODETDP Diploma and registered as a Skills Development Facilitator (SDF).
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Facilitator and Assessor Certification (EDTP).
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Minimum 8 years of experience in Learning & Development, preferably in retail, hospitality, or fast-paced environments.
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Strong knowledge of adult learning principles, instructional design, and e-learning platforms.
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Excellent facilitation, communication, and organisational skills.
Core Competencies
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Strategic learning and development planning.
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Proficiency in instructional design, blended learning, and e-learning tools.
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Strong facilitation, coaching, and mentoring skills.
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Ability to measure and demonstrate training effectiveness and ROI.
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Stakeholder management and collaborative mindset.
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Analytical and results-oriented approach to employee development.
Why Join Pedros?
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Be part of a fast-growing South African restaurant brand with national reach.
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Lead and shape learning and development initiatives across multiple departments.
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Access opportunities for professional growth, mentorship, and leadership development.
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Contribute to a culture that values talent development, innovation, and operational excellence.
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Competitive remuneration and opportunities for career advancement.
How to Apply
Qualified candidates who meet the above criteria are invited to apply before the closing date: 24 October 2025, via the official Pedros Careers Portal or through Jobs and Career Opportunities South Africa.
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