Company: Hollard Group – Hollard Insure
Location: Parktown, Gauteng, South Africa
Job Type: Permanent
Industry: Insurance / Equine & Pet Insurance / Sales and Distribution
Experience Level: Mid-Level Professional
Business Unit: Hollard Insure – COE Division (Equipage)
Department: Equine Insurance
Date Posted: 07 October 2025
Closing Date: 31 October 2025
Reference Number: HOL251007-2
Reporting To: Business Unit Head
Number of Positions: 1
About Hollard Insure – Equipage
Hollard Insure is a leading provider of innovative insurance solutions in South Africa, offering specialised coverage for individuals, businesses, and niche markets. Within the Equipage division, Hollard provides tailored Equine and Pet insurance products, combining expert underwriting with outstanding customer service.
Joining Hollard means becoming part of a company that is committed to excellence, innovation, and customer-centricity, while fostering an inclusive and professional work environment.
Explore more Hollard career opportunities at Jobs and Career Opportunities.
Position Overview
The Underwriter / Sales Consultant – Equine and Pet Insurance is responsible for supporting Hollard Equipage in Gauteng, driving sales, providing expert advice, and delivering exceptional service to clients and brokers. The role combines underwriting expertise, product knowledge, and sales acumen to optimise customer satisfaction and business performance.
The ideal candidate will have strong attention to detail, excellent communication skills, and a customer-focused mindset, with knowledge of Equine and Pet insurance, underwriting, and short-term insurance principles.
Key Responsibilities
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Deliver professional sales advice and service for Equine and Pet insurance policies.
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Enhance Hollard Equipage’s brand image through efficient, effective, and customer-oriented service.
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Promote Hollard Equipage products across Gauteng and on social media platforms.
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Process and input insurance policies accurately within company standards.
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Maintain high-quality customer service, responding to queries professionally within 24 hours.
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Execute the sales process with diligence, integrity, and product expertise.
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Optimise allocated leads and accurately identify customer needs through effective questioning and listening.
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Present and demonstrate product benefits aligned with customer requirements.
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Manage objections and provide appropriate solutions to secure customer acceptance.
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Ensure accurate interpretation of policy wordings, underwriting rules, and claims impact.
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Apply basic financial principles in underwriting, including premiums, estimates, and endorsements.
Minimum Requirements
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Matric / Grade 12 – with strong numeracy and literacy (English & Afrikaans).
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Full FAIS accreditation in Short-Term Insurance is an advantage.
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RE Qualification is an advantage.
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Equine and Pet knowledge, including basic veterinary understanding.
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Insurance and underwriting knowledge with ability to interpret policy wordings.
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Computer literacy and proficiency with standard office software.
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Fluency in English and Afrikaans.
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Strong customer service orientation and attention to detail.
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Ability to work under pressure, meet deadlines, and multitask effectively.
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Flexibility and willingness to adapt to changing business needs.
Core Competencies
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Strong communication and listening skills.
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Results-oriented and proactive approach to achieving targets.
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Customer-centric mindset with ability to build trust and rapport.
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Analytical thinking and attention to detail.
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Adaptable and able to manage multiple priorities.
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Professionalism, integrity, and ethical approach to sales and underwriting.
Why Join Hollard?
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Be part of a specialised insurance division with opportunities for professional growth.
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Work in a supportive and inclusive environment that values expertise and innovation.
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Gain exposure to niche Equine and Pet insurance markets.
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Contribute to a company that prioritises customer experience, excellence, and ethical business practices.
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Access opportunities for career advancement, skills development, and mentorship.
How to Apply
Candidates who meet the above requirements are encouraged to apply via the official Hollard Careers Portal before the closing date: 31 October 2025.
For more Equine, Pet, and insurance career opportunities, explore:
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