Company: Confidential (Support Office – IS&T)
Location: Airport Industria, Gauteng, South Africa
Job Type: Permanent
Industry: Information Systems & Technology / Business Analysis / Project Management
Experience Level: Senior
Department: IS&T – Architecture and Planning
Date Posted: 14 October 2025
Closing Date: 31 October 2025
Reference Number: 4003005003
Reporting To: Architecture and Planning Manager
About the Role
The Business Analyst – Support Office is a pivotal role within the IS&T department, responsible for analysing business processes, defining requirements, and supporting multiple projects of varying sizes. The incumbent will collaborate with cross-functional teams to ensure solutions align with organisational goals while upholding company values and culture.
This role is ideal for candidates with a strong analytical mindset, process improvement experience, and project coordination skills in an IS&T environment.
Explore more business analyst and IT career opportunities at Jobs and Career Opportunities.
Position Overview
The Business Analyst will:
-
Serve as a business/process analyst across a variety of small-to-large projects.
-
Define and translate business analysis requirements into actionable documentation.
-
Conduct requirement analysis, solution assessment, and validation.
-
Define testing analysis and ensure solutions meet business needs.
-
Coordinate and plan project activities while maintaining alignment with company values and culture.
The successful candidate will have a proven track record in business/process analysis, ERP systems knowledge, and experience working with multiple project disciplines.
Key Responsibilities
-
Define and document business requirements clearly and comprehensively.
-
Conduct solution assessment and validation to ensure business needs are met.
-
Analyse and document business processes for improvement and optimisation.
-
Define testing requirements and perform testing analysis.
-
Coordinate and plan project activities, ensuring milestones and deliverables are achieved.
-
Support change management initiatives to ensure successful adoption of new systems and processes.
-
Collaborate effectively with cross-functional teams including IT, operations, and management.
-
Uphold and promote company values and organisational culture in all aspects of work.
Minimum Requirements
-
Matric / Grade 12 certificate.
-
Tertiary qualification in Business/Process Analysis, Information Systems and Technology, or Computer Science.
-
Minimum of 3 years’ experience as a Business or Process Analyst.
-
Experience in analysing and documenting business processes.
-
Understanding of ERP systems and business processes is advantageous.
-
IIBA or Business Analysis qualification is an advantage.
-
Experience with multiple project disciplines (e.g., Agile) is advantageous.
-
Knowledge of change management processes is beneficial.
-
Experience in project coordination/project management is advantageous.
Core Competencies
-
Strong analytical and problem-solving skills.
-
Excellent documentation and communication abilities.
-
Proactive and results-oriented with attention to detail.
-
Ability to manage multiple priorities and meet deadlines.
-
Skilled in stakeholder engagement and collaboration.
-
Understanding of business and technology alignment.
-
Professionalism, integrity, and adherence to organisational values.
Why Join This Company?
-
Be part of a high-performing IS&T support office with exposure to large-scale projects.
-
Opportunity to enhance business analysis skills and work across multiple business disciplines.
-
Contribute to digital transformation and process improvement initiatives.
-
Work in a supportive environment that values innovation, professional growth, and collaboration.
-
Access opportunities for career advancement and specialised training.
How to Apply
Candidates who meet the above requirements are encouraged to apply via the official company careers portal before the closing date: 31 October 2025.
For more IT, business analyst, and project management career opportunities, explore:
Connect With Us
Stay updated on the latest IS&T, business analyst, and project management roles:
