Company: Faircape Health
Location: Tokai, Southern Suburbs, Cape Town, Western Cape
Contract Type: Permanent
Date Posted: 27 September 2025
Industry: Hospital and Healthcare
Job Function: Administrative
Experience Level: Mid-Senior
About Faircape Health
Faircape Health is a leading healthcare provider with world-class Sub Acute Care and Rehabilitation Centres across the Western Cape. The Tokai Estate facility specializes in restorative care and rehabilitation for patients recovering from neurological, orthopedic, surgical, and respite conditions. With a strong focus on bridging the gap between hospital and home, the Multidisciplinary Team (MDT) ensures patients receive holistic care that supports recovery in a therapeutic environment.
Joining Faircape means becoming part of an organization committed to patient well-being, professional excellence, and compassionate service.
Role Overview
Faircape Health is seeking a Healthcare Receptionist to join the team at Tokai Estate in Cape Town’s Southern Suburbs. This role is ideal for an organized and professional administrator with strong communication skills and a passion for customer service. As the first point of contact for patients, families, and healthcare professionals, you will play a crucial role in ensuring smooth day-to-day operations within the facility.
Key Responsibilities
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Greet and welcome all visitors to the healthcare facility with courtesy and professionalism.
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Handle all incoming calls promptly, efficiently, and in a professional manner.
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Direct calls and relay messages accurately to the correct departments or personnel.
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Open, stamp, and distribute incoming mail daily.
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Maintain professional communication within the healthcare unit.
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Manage diaries for appointments, messages, and instructions, ensuring timely communication.
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Prepare starter packs for new employees and assist with fingerprint registration.
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Support the admin team with billing, charge sheets, and patient discharge payments when applicable.
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Oversee deliveries, subcontractors, and maintenance queries.
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Ensure all administrative duties at the duty station are completed efficiently.
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Contribute to the smooth and professional running of the healthcare facility.
Requirements
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Proven experience in a similar receptionist or administrative role.
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Previous experience in a hospital or medical environment is advantageous.
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Administration qualification will be an advantage.
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Clear credit and criminal record.
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Solid and positive written references.
Skills and Attributes
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Computer literacy (Google Docs advantageous).
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Excellent organizational and administrative skills.
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Professional communication skills (both verbal and written).
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Strong customer service orientation.
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Ability to work both independently and in a team.
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Responsible, accountable, and detail-oriented.
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Professional, neat, and presentable at all times.
Working Hours and Remuneration
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Working days: Monday to Sunday.
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Hours: 07h00 to 19h00.
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Salary: Market-related, based on qualifications, experience, and other relevant factors.
Why Join Faircape Health?
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Work in a supportive and professional healthcare environment.
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Be part of a multidisciplinary team dedicated to patient recovery and well-being.
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Gain experience in one of the leading healthcare facilities in South Africa.
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Opportunity for growth within a respected and expanding healthcare group.
Equal Opportunity Employer
Faircape Health is committed to providing equal employment opportunities. We value diversity and encourage applications from candidates of all backgrounds.
How to Apply
Interested applicants can apply directly through the official Faircape website:
👉 Apply Here
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