Company: Bidvest Prestige
Location: Durban, KwaZulu-Natal
Contract Type: Permanent
Closing Date: 30 September 2025
Industry: Cleaning Services / Facilities Management
Experience Level: Mid-Senior
Functional Area: Operations
Salary: R140 000 – R160 000 per annum
About Bidvest Prestige
Bidvest Prestige is a leading provider of professional cleaning and facilities management solutions across South Africa. The company is committed to delivering high-quality, efficient services that meet client-specific needs. The Durban office is seeking a proactive Contract Manager – Healthcare to implement, manage, and monitor cleaning solutions in line with client Service Level Agreements (SLA).
This role is ideal for candidates with experience in facilities management, operational oversight, and client-focused service delivery.
Role Overview
The Contract Manager – Healthcare will be responsible for driving cleaning and hygiene services, ensuring compliance with SLAs, and implementing robust HSE, Quality, and Risk Management systems. You will monitor daily operations, manage staff performance, and provide strategic solutions to improve service delivery.
Key Responsibilities
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Implement and manage cleaning solutions according to client SLA requirements.
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Conduct daily audits and ensure adherence to quality and service standards.
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Assist in project management and provide technical support when required.
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Identify service gaps, propose solutions, and drive continuous improvement initiatives.
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Develop innovative, cost-effective methods based on industry best practices.
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Provide monthly reports and feedback on SLA compliance.
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Build and maintain strategic relationships internally and externally.
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Manage employee performance, provide coaching, feedback, and resolve conflicts in line with company policies.
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Prepare shift schedules, manage leave requests, and ensure proper staff placement.
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Lead staff training, mentoring, and development initiatives.
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Evaluate cleaner work schedules and oversee operational performance.
Minimum Requirements
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NQF Level 6 Diploma in Property Management, Project Management, Operations Management, or related qualification
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Matric / Senior Certificate
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Valid South African Driver’s License
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Minimum 3 years’ relevant experience in Facilities Management, CRM, Property Management, and Financial Management
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Proficiency in MS Word, Excel, PowerPoint, Project, Outlook, and PRP
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Knowledge of OHS Act and ISO 9001 Quality Management standards
Skills and Competencies
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Initiative and proactivity
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Highly motivated and deadline-driven
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Stress-tolerant with excellent problem-solving skills
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Strong written and oral communication skills
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Solid supervisory and leadership capabilities
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Customer-focused with negotiation and analytical skills
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Effective planning, scheduling, and objective setting
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Teamwork, partnering, and relationship-building abilities
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Interactive reasoning and strategic thinking
Special Conditions of Employment
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Willingness to work in a healthcare environment
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South African citizen
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Clear criminal record and valid driver’s license
Remuneration and Benefits
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Competitive market-related salary
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Opportunity for professional growth and career development
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Exposure to large-scale healthcare facilities and strategic operations
How to Apply
Apply directly via the official Bidvest Prestige Careers portal:
Only shortlisted candidates will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.
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