Company: Faircape Health
Location: Noordhoek, Western Cape
Contract Type: Permanent
Date Posted: 26 September 2025
Industry: Hospital and Healthcare
Experience Level: Mid-Senior
Functional Area: Healthcare and Caregiving
About Faircape Health
Faircape Health is a trusted division of the Faircape Group, operating six world-class healthcare facilities within luxury retirement villages across the Western Cape. Each facility provides state-of-the-art services designed to meet the full continuum of care, including frail care, dementia care, palliative care, and rehabilitative care.
By combining advanced healthcare systems with compassionate and personalized support, Faircape Health has built a strong reputation for excellence. Our facilities are not only technologically advanced but also situated in beautiful, secure lifestyle estates that provide residents with dignity, comfort, and a sense of community.
The Noordhoek Manor facility, located just 15 minutes from Blue Route Mall, is seeking an experienced and compassionate Carer Supervisor to lead and inspire a team of carers.
Role Overview
As a Carer Supervisor, you will take on a leadership role within the healthcare team, ensuring carers deliver exceptional support across physical, emotional, and social wellbeing. This role is ideal for a skilled professional who thrives in a fast-paced healthcare environment and wants to make a lasting difference in the lives of residents.
Your role will focus on supervision, staff management, training, compliance monitoring, and direct involvement in patient care when needed. You will also play a key part in maintaining high-quality standards, ensuring care plans are properly executed, and fostering a culture of compassion and accountability within your team.
Key Responsibilities
-
Provide leadership and supervision to the Carer Team, ensuring residents receive compassionate and comprehensive care.
-
Oversee care plan execution and proper documentation through the organization’s digital healthcare system.
-
Monitor compliance with company policies, procedures, and industry regulations, reporting non-compliance promptly.
-
Conduct probation assessments and ensure performance management documentation is completed accurately and timeously.
-
Manage disciplinary processes in line with company guidelines, liaising with HR when required.
-
Ensure staffing levels are sufficient for every shift while managing leave requests effectively.
-
Oversee staff presentation, grooming, and adherence to uniform standards.
-
Provide training interventions to address skill or knowledge gaps within the team.
-
Support carers in responding to call bells, panic buttons, and emergency incidents.
-
Collaborate with doctors, nurses, and healthcare professionals to coordinate care plans.
-
Participate in recruitment and onboarding of new staff, ensuring they meet facility standards.
-
Oversee the allocation and accountability of healthcare equipment and inventory supplies.
Skills and Attributes Required
To excel in this role, you should demonstrate:
-
Strong leadership and managerial abilities
-
Excellent organizational and time management skills
-
Proven ability to mentor, guide, and inspire team members
-
Flexibility to adapt to diverse and challenging situations
-
Reliability, accountability, and professionalism in every interaction
-
Outstanding critical thinking and problem-solving skills
-
Confidence in following established instructions and protocols
-
Strong interpersonal and communication skills
-
Computer literacy and comfort with digital healthcare systems
-
Professional presentation and adherence to workplace etiquette
-
The ability to work under pressure while maintaining high-quality care standards
Additional Requirements
-
Clear health record
-
Clear criminal and credit record
-
Contactable and positive references
Working Hours
-
Monday to Friday: 07:00 – 17:00
-
Occasional weekends and public holidays as required by operations
-
Flexibility to attend night shifts for tasks such as training, disciplinary hearings, or probation reviews
Compensation and Benefits
The compensation package for this role is market-related and will depend on your qualifications, experience, and expertise.
In addition, Faircape Health provides:
-
A collaborative and supportive working environment
-
Opportunities for career growth and professional development
-
Additional leave rewards for long-term commitment
-
Quarterly performance bonuses
-
Discounts on high-speed internet for staff
Why Join Faircape Health
By joining Faircape Health as a Carer Supervisor, you are not just applying for a job—you are embracing an opportunity to make a tangible difference in people’s lives. Working at Faircape means becoming part of a dedicated, professional, and compassionate team that values excellence and humanity.
You will gain invaluable leadership experience while continuing to provide direct impact in the lives of residents, ensuring they receive the dignity, safety, and comfort they deserve.
Equal Opportunity Statement
Faircape Health is an equal opportunity employer. We are committed to diversity and inclusion in the workplace and encourage applications from individuals of all backgrounds.
How to Apply
Interested candidates who meet the requirements are encouraged to apply directly via the official Faircape Health careers portal:
Please note:
-
You will be required to complete a one-way online interview after submission.
-
Written references are compulsory—applications without these will not be considered.
If you do not receive a response within 2 weeks, please consider your application unsuccessful.
Explore More Opportunities
If this role does not fully match your career goals, discover more opportunities here:
Connect With Us
Stay updated with the latest career opportunities, industry insights, and company news:
