Company: Fidelity Services Group
Location: Mthatha, Eastern Cape
Contract Type: Permanent
Date Posted: 10 September 2025
Closing Date: 24 September 2025
About Fidelity Services Group
Fidelity Services Group is one of South Africa’s largest and most trusted integrated security solutions providers, with a strong reputation in the areas of guarding, technology, cash solutions, and risk management. With decades of expertise and a wide footprint across Southern Africa, Fidelity has become synonymous with security, safety, and reliability for businesses and individuals alike.
The Fidelity Cash Solutions (FCS) division, where this Teller role is based, is central to the company’s operations. FCS specialises in cash management and processing services, ensuring that client funds are handled with precision, speed, and security. By combining world-class technology with skilled professionals, FCS supports banks, retailers, and businesses in maintaining smooth financial operations.
Working at Fidelity means becoming part of an organisation that values integrity, teamwork, accountability, and customer excellence, while also offering significant career growth opportunities.
Role Overview
The Teller position at Fidelity’s Mthatha branch is a permanent role reporting directly to the Branch Manager. The primary responsibility of this role is to count and verify clients’ money, ensuring accuracy, efficiency, and compliance with strict security protocols.
As a Teller, you will be expected to work under pressure, manage high volumes of cash, and adhere to the highest standards of honesty and professionalism. This role is ideal for candidates with cashier or money-handling experience who are detail-oriented, reliable, and eager to build a career in the financial and security services sector.
Key Responsibilities
The Teller’s duties will include but are not limited to the following:
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Cash Processing: Ensuring that all cash processing procedures are followed accurately and consistently.
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Money Verification: Counting and verifying large sums of money to ensure correctness.
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Balancing and Reconciliation: Performing balancing and reconciling tasks to confirm that records match physical cash counts.
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Use of Equipment: Operating money-counting machines and related technology to handle cash efficiently.
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ATM Preparation: Packing and preparing cash for ATMs according to security and operational requirements.
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Compliance: Adhering to Fidelity’s strict internal policies, security standards, and financial protocols.
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Support: Assisting colleagues and supporting the branch’s operational objectives when required.
Minimum Requirements
To be considered for the Teller position, candidates must meet the following requirements:
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Grade 12 or equivalent qualification.
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At least 2 years’ cashier or money-handling experience.
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Computer literacy is compulsory.
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Clear criminal record.
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Ability to work under pressure in a fast-paced environment.
Skills and Competencies
The ideal candidate will demonstrate the following skills and attributes:
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Honesty and Reliability: Essential qualities for anyone handling large sums of money.
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Numerical Skills: Strong ability to work with figures accurately and quickly.
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Attention to Detail: Ensuring precision in counting, verification, and reconciliation.
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Communication Skills: Good verbal and written language abilities to interact with clients and colleagues.
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Alertness and Focus: Ability to remain vigilant and avoid errors when working with cash.
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Instruction Following: Capacity to follow procedures and instructions with consistency.
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Self-Motivation: Ability to stay productive and efficient without constant supervision.
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Flexibility: Willingness to work overtime when required.
Why Join Fidelity Cash Solutions?
Fidelity Cash Solutions (FCS) is a respected leader in cash management and processing, serving some of the largest financial institutions and retailers in South Africa. By joining FCS as a Teller, you will:
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Work in a professional environment where accuracy and responsibility are valued.
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Gain hands-on experience in cash handling, security, and financial processes.
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Build a career within a leading security services group offering long-term stability.
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Be part of a company that actively invests in skills development, transformation, and career advancement.
For more administrative and finance-related career opportunities, visit Jobs and Career Opportunities.
Equal Opportunity Statement
Fidelity Services Group is an equal opportunity employer. Preference will be given to Historically Disadvantaged Candidates and Black Female Candidates, in line with the company’s transformation and employment equity policy.
Appointments are made purely on merit, and the company actively supports diversity, inclusivity, and the empowerment of people with disabilities. Fidelity is committed to fair practices, ethical conduct, and creating a workplace that reflects the communities it serves.
How to Apply
If you meet the above requirements and want to take the next step in your career, apply now via the official Fidelity Services Group careers portal.
👉 Click here to apply for the Teller position at Fidelity Services Group
Closing Date: 24 September 2025
Please note: If you do not receive feedback within 10 working days after the closing date, consider your application unsuccessful.
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