HR Coordinator – Fidelity Services Group | Roodepoort, Gauteng
Company: Fidelity Services Group
Location: Roodepoort, Gauteng
Contract Type: Permanent
Date Posted: 10 September 2025
Closing Date: 19 September 2025
About Fidelity Services Group
Fidelity Services Group is Southern Africa’s largest integrated security solutions provider, with decades of industry experience and a reputation built on trust, professionalism, and innovation. The company offers a wide range of security and risk management services, from guarding and armed response to advanced technology-driven solutions.
With operations that span across diverse industries and sectors, Fidelity continues to invest in its people, ensuring they remain the cornerstone of its success. As part of this vision, the company has established strong training and human capital initiatives, creating opportunities for career growth and leadership development.
The HR Coordinator position forms part of Fidelity’s Human Capital Division, offering the opportunity to work in a dynamic and supportive environment where human resources and project management play a crucial role in driving business success.
Role Overview
The HR Coordinator will be based in Helderkruin / Fidelity Training Centre Florida and will report directly to the General Manager: Human Capital. This role is designed for a professional with proven HR generalist or HR business partner experience who thrives in managing both people and processes.
The HR Coordinator will provide project coordination support on critical HR deliverables such as job design, job grading, talent mapping, operational start-up projects, and compliance monitoring. The role requires a detail-oriented and organised professional who can manage multiple HR projects simultaneously while ensuring full compliance with labour legislation and company policies.
Key Responsibilities
The HR Coordinator will play a central role in delivering strategic HR support across the Fidelity Services Group. Main duties include:
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HR Service Delivery: Supporting Regional HR Managers with recruitment, onboarding, competency profiling, job analysis, training and development, and performance management.
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Project Coordination: Managing projects related to job design, mapping, grading, and new business start-ups.
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Compliance Management: Conducting regional HR audits to ensure compliance with company policies, procedures, and South African labour laws such as the BCEA, EEA, and LRA.
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Liaison and Communication: Acting as the link between HR and other divisions to ensure alignment of HR practices with organisational goals.
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Documentation and Reporting: Preparing HR-related correspondence, compiling reports, and ensuring accurate project documentation.
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Operational Support: Monitoring and managing contractual compliance during business roll-outs and collaborating with the Health & Safety department.
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Employee Support: Responding to employee inquiries, escalating issues when required, and ensuring effective HR service delivery.
Qualifications and Experience
To be considered for this opportunity, candidates should meet the following minimum requirements:
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A Degree or Diploma in Human Resource Management or an equivalent qualification.
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3–5 years’ experience as an HR Business Partner, HR Generalist, or HR Project Coordinator.
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Proven leadership abilities and project management experience.
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Experience working in diverse, multi-operational environments.
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Operational experience and knowledge of start-up manpower requirements, client SLA compliance, and take-on procedures.
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Strong knowledge of South African labour legislation (BCEA, EEA, LRA).
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Experience in job design, talent mapping, and career development frameworks.
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High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent interpersonal and communication skills.
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Ability to travel and operate across different business units as required.
Skills and Attributes
The successful HR Coordinator will demonstrate the following core skills:
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Strong organisational and administrative skills, with the ability to prioritise multiple tasks.
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Excellent verbal and written communication skills.
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Strong attention to detail and accuracy in all deliverables.
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Proven problem-solving and decision-making skills.
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Ability to work independently and collaboratively within a team.
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Capacity to manage logistics, resources, costs, and daily HR compliance processes.
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Flexibility to adapt to different environments and projects.
What Fidelity Services Group Offers
Fidelity believes in investing in people as its greatest resource. By joining the team as an HR Coordinator, you will benefit from:
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A professional and supportive work environment.
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Opportunities to work on high-impact HR projects that shape the company’s future.
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Exposure to diverse business operations and career growth pathways.
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The ability to influence organisational success through HR strategy alignment.
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A culture that values integrity, accountability, and continuous learning.
Equal Opportunity Statement
Fidelity Services Group is an equal opportunity employer and is committed to transformation in South Africa. Preference will be given to Historically Disadvantaged Candidates, Disabled Candidates, and Black Female Candidates, in line with the company’s transformation strategy.
All appointments are made on merit, and the company fully supports inclusivity, diversity, and the empowerment of people from all backgrounds.
How to Apply
If you meet the above requirements and are ready to take the next step in your HR career, apply through the official Fidelity Services Group careers portal.
👉 Click here to apply for the HR Coordinator position at Fidelity Services Group
Applications close on 19 September 2025. Please note that if you do not receive feedback within 10 working days after the closing date, your application should be regarded as unsuccessful.
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