Company: Brights Hardware
Location: Stonewood, Western Cape, South Africa
Job Type: Permanent
Date Posted: 03 September 2025
Division: Franchise – Business Unit: Stonewood
Industry: Retail
Functional Area: Sales
Minimum Experience: Associate
About Brights Hardware
Brights Hardware is one of South Africa’s leading hardware and home improvement retailers, with a well-established presence across the Western Cape. Renowned for offering high-quality products, expert advice, and exceptional customer service, Brights Hardware caters to both contractors and DIY enthusiasts.
The company’s product range includes electrical, plumbing, and construction materials, as well as tools, hardware, and home improvement solutions. Brights Hardware is committed to providing a seamless shopping experience for customers while fostering a culture of learning, professional growth, and employee engagement.
Joining Brights Hardware as a Sales Person – Hardware Department means becoming part of a team that values accuracy, service excellence, and long-term career development in the retail sector.
Role Overview
The Sales Person – Hardware Department at Brights Hardware, Stonewood, is responsible for assisting customers in selecting the most suitable products to meet their specific needs. This role combines customer service, sales, and product knowledge to ensure a positive buying experience while generating revenue for the store.
The position requires technical understanding of hardware products, particularly in the electrical department, alongside excellent interpersonal skills. The Sales Person will work closely with buyers, stock controllers, and other team members to maintain inventory, merchandising, and operational efficiency.
This role is ideal for candidates with prior experience in hardware retail, electrical products, or customer service, who are motivated by achieving sales targets and providing outstanding service.
Key Responsibilities
As a Sales Person – Hardware Department, your main responsibilities include:
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Attending to customers in a professional, friendly, and helpful manner, offering guidance and advice to meet their needs.
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Generating sales and ensuring customer satisfaction through excellent service.
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Controlling stock levels, performing regular stock counts, and monitoring inventory to avoid shortages or overstock.
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Advising customers on the best products to solve their problems, based on product knowledge and technical expertise.
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Placing stock orders with buyers when necessary to ensure availability.
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Managing administrative tasks, including maintaining customer records, special orders, and forwarding invoices.
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Ensuring proper merchandising, product placement, and accurate pricing according to company standards.
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Participating in perpetual stocktakes to maintain accurate inventory control.
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Maintaining a clean, safe, and orderly work environment.
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Performing any additional duties delegated by supervisors to support store operations and sales targets.
Skills and Competencies
The ideal candidate for this position will have a combination of sales expertise, technical knowledge, and customer service skills. Key competencies include:
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Strong sales and negotiation skills with the ability to close deals effectively.
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Excellent customer service abilities, ensuring a positive shopping experience.
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Technical understanding of hardware and electrical products.
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Ability to communicate clearly and professionally, both verbally and in writing.
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Attention to detail and accuracy in stock management, order processing, and merchandising.
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Ability to work independently as well as collaboratively in a team environment.
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Strong problem-solving skills and adaptability to a fast-paced retail environment.
Qualifications and Experience
Applicants must meet the following requirements:
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Matric (Grade 12) or equivalent qualification.
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Minimum of 3 years’ sales experience in the electrical department.
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Minimum of 3 years’ experience in a similar role within a hardware retail environment.
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Completion of 5 basic technical supplier competency certificates.
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Customer service training and proven sales techniques.
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Intermediate product knowledge in hardware, tools, and electrical components.
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Strong communication skills (verbal and written) to assist customers effectively.
Working Hours and Benefits
Brights Hardware offers a permanent full-time position with competitive working hours and a supportive environment. Benefits and growth opportunities include:
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Career development within Brights Hardware and the broader retail sector.
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Continuous staff training and upskilling programs.
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Exposure to technical hardware sales, inventory management, and customer service operations.
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A company culture focused on teamwork, professionalism, and long-term employee growth.
About the Employer
Brights Hardware is more than a retail store—it is a trusted brand built on customer loyalty, operational excellence, and staff empowerment. The company provides employees with opportunities to develop technical and managerial skills, ensuring they can grow within the organization.
Brights Hardware continually invests in employee training, professional development, and operational efficiency, maintaining a workplace where staff are valued and career growth is encouraged. Joining Brights means being part of a team committed to delivering high standards in both customer service and retail operations.
Equal Opportunity Statement
Brights Hardware promotes diversity, equity, and inclusion in the workplace. The company recruits staff in line with its equity targets and encourages applications from all qualified candidates. No applicant will be discriminated against based on race, gender, age, disability, or background.
How to Apply
If you are a skilled Sales Person with hardware and electrical experience, eager to contribute to a reputable retail brand, apply now for the Sales Person – Hardware Department position at Brights Hardware, Stonewood.
Please note: If you do not receive feedback within two weeks of the closing date, kindly consider your application unsuccessful.
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