Company: Tsebo Solutions Group
Location: Johannesburg, Gauteng
Job Type: Permanent
Division: Tsebo Cleaning and Hygiene Solutions
Reference Number: TSE250904-6
Date Posted: 04 September 2025
Closing Date: 30 September 2025
About the Company
Tsebo Solutions Group is recognised as Africa’s leading Integrated Workplace Management Solutions Provider, delivering comprehensive services that include cleaning and hygiene, pest control, catering, facilities management, energy management, workspace design, engineering, and remote site operations. With operations across multiple African countries, Tsebo has become synonymous with efficiency, reliability, and client-focused solutions.
At the heart of Tsebo’s success is its people. By investing in talent development and training, Tsebo builds a knowledgeable workforce that can adapt to clients’ unique needs. The company is guided by a culture of excellence, continuous improvement, and a strong commitment to sustainability.
As part of its Cleaning and Hygiene division, Tsebo provides industry-leading hygiene and pest control services, ensuring that businesses across Africa meet stringent health and safety requirements. This is where the Quality Assurance Manager role plays a critical part in upholding Tsebo’s reputation for exceptional service delivery and compliance.
Role Overview
Tsebo is building a talent pool of experienced Quality Assurance Managers to strengthen its Cleaning and Hygiene Solutions team. This role is ideal for professionals with deep knowledge of ISO standards, HACCP, and SANS regulations, combined with strong leadership skills.
As a Quality Assurance Manager, you will be responsible for maintaining and improving quality systems across Tsebo’s hygiene and pest control operations. This includes conducting audits, ensuring compliance with legal frameworks, leading corrective actions, and training operational teams. You will also act as a key liaison between Tsebo and its clients, providing regular reporting and ensuring that the company consistently meets contractual and regulatory obligations.
This position is suited to a detail-oriented leader who thrives in dynamic environments, can influence diverse stakeholders, and has a strong drive for operational excellence.
Key Responsibilities
In this role, you will oversee all aspects of quality assurance within Tsebo Cleaning and Hygiene Solutions, including:
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Quality Systems Management
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Develop, implement, and maintain ISO-based Quality Management Systems (QMS) such as ISO 9001, ISO 14001, and ISO 45001.
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Ensure systems align with HACCP, SANS, and other relevant compliance standards.
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Audit and Compliance
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Conduct regular internal audits across hygiene and pest control teams.
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Prepare for and manage external audits conducted by clients, certification bodies, and regulators.
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Ensure compliance with legal obligations, safety standards, and client contracts.
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Operational Oversight
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Monitor service delivery across operational teams.
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Identify non-conformances and implement corrective and preventive measures.
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Collaborate with operations managers to ensure smooth resolution of quality-related issues.
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Training and Development
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Design and deliver training programmes for operational staff.
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Promote a culture of quality awareness and accountability.
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Mentor and coach teams to strengthen knowledge of compliance requirements.
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Client and Stakeholder Engagement
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Act as the main point of contact for clients on all quality-related matters.
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Provide management with regular quality reports, insights, and strategic recommendations.
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Support business growth by ensuring consistent delivery of high-quality services.
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Data and Reporting
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Maintain quality assurance dashboards and performance metrics.
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Analyse data to identify trends, gaps, and opportunities for improvement.
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Recommend long-term strategic initiatives to enhance quality outcomes.
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Qualifications and Experience
To be considered for this position, you should meet the following requirements:
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Grade 12 / Matric qualification.
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A Bachelor’s degree in Quality Management, Food Safety, or a related field.
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Minimum of 5 years’ experience in quality assurance within hygiene, pest control, or food safety sectors.
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Demonstrated experience with ISO standards, HACCP, and SANS regulations.
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SAPCA (South African Pest Control Association) knowledge or certification will be an advantage.
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Proven ability to manage audits, implement QMS systems, and lead compliance initiatives.
Skills and Personal Attributes
The successful candidate must demonstrate strong leadership and interpersonal skills, including:
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Decisive leadership – taking responsibility, initiating action, and making informed decisions under pressure.
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Team leadership – motivating and empowering operational staff to achieve high standards.
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Influence and persuasion – negotiating and gaining commitment from stakeholders.
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Collaboration – building effective relationships, resolving conflicts, and fostering teamwork.
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Integrity – upholding honesty, transparency, and ethical practices.
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Innovation – adopting new technologies and driving continuous improvement.
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Attention to detail – consistently delivering accurate, high-quality outcomes.
What the Company Offers
Working as a Quality Assurance Manager at Tsebo provides a unique opportunity to grow within a respected African brand. You can expect:
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A permanent position with a leading workplace management solutions provider.
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The chance to shape and strengthen Tsebo’s quality management frameworks.
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Ongoing training and professional development to enhance your expertise.
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A collaborative environment that values innovation and continuous improvement.
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Competitive remuneration packages aligned with your skills and experience.
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Opportunities for long-term career advancement within a multi-service organisation.
Equal Opportunity Statement
Tsebo Solutions Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees are valued and respected. Candidates from all backgrounds, including women and persons with disabilities, are strongly encouraged to apply.
How to Apply
If you meet the above requirements and are passionate about leading quality assurance in hygiene and pest control operations, we invite you to apply for this exciting opportunity.
👉 Apply directly via Tsebo’s official careers portal before 30 September 2025.
Please ensure that your CV highlights your experience with ISO standards, HACCP, and compliance frameworks.
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