Company: Tsebo Solutions Group
Location: Johannesburg, Gauteng
Job Type: Permanent
Division: Tsebo Cleaning and Hygiene Solutions
Reference Number: TSE250904-5
Date Posted: 04 September 2025
Closing Date: 30 September 2025
About the Company
Tsebo Solutions Group is Africa’s leading Integrated Workplace Management Solutions Provider, delivering a broad range of essential business services including catering, facilities management, cleaning and hygiene, pest control, protection, procurement, workspace design, engineering, and energy management. With operations across multiple African countries, Tsebo helps clients reduce costs, improve efficiency, and manage risks while maintaining the highest standards of service.
At the core of Tsebo’s mission is the belief that people are the foundation of success. By developing employees through training, mentorship, and professional growth opportunities, Tsebo creates a workforce that is highly skilled, knowledgeable, and responsive to client needs. The Cleaning and Hygiene Solutions Division plays a vital role in ensuring that client sites meet strict standards of cleanliness, safety, and compliance, making Tsebo a trusted partner across industries.
The Area Manager Talent Pool role has been established to attract and prepare skilled professionals for future opportunities within Tsebo’s cleaning and hygiene operations. Joining this talent pool offers qualified candidates a chance to align with an employer that is widely recognised for service excellence and innovation.
Role Overview
Tsebo is recruiting experienced Area Managers into a talent pool to strengthen operational leadership capacity within its Cleaning and Hygiene Solutions division. As an Area Manager, you will be responsible for overseeing multiple cleaning contracts, ensuring consistent service delivery, managing staff effectively, and maintaining strong client relationships.
This role requires a hands-on leader who can manage diverse sites, respond urgently to client requests, uphold service level agreements, and drive operational efficiency. The Area Manager serves as a critical link between Tsebo, its staff, and clients, ensuring that standards are met across a wide portfolio of sites in Johannesburg and surrounding areas.
Candidates in this talent pool will be considered for current and future vacancies, making it an excellent opportunity to build a long-term career with one of Africa’s most respected workplace solutions providers.
Key Responsibilities
The Area Manager will be responsible for a wide range of operational, financial, and leadership duties, including:
Operations and Service Delivery
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Manage a portfolio of unsupervised or smaller client sites with full accountability.
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Allocate resources efficiently to ensure maximum cleaning output while adhering to SLA requirements.
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Maintain consistently high service standards through regular site inspections and audits.
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Ensure proper scheduling of work and adherence to Tsebo cleaning methodologies and compliance frameworks.
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Handle site openings and closures in accordance with company policies and ensure smooth transitions.
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Monitor company assets through monthly spot checks, ensuring equipment is serviced, repaired, and in good condition.
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Proactively manage relief staff pools to avoid service delivery disruptions.
Client Engagement and Communication
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Build strong, professional relationships with clients to ensure contract retention.
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Conduct regular client meetings and document feedback using unit visit checklists.
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Respond promptly to client and management requests, ensuring service issues are resolved quickly.
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Maintain accurate client-specific records such as hygiene consumption reports and inspection results.
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Communicate company updates, policies, and performance metrics clearly to site teams.
Labour Management
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Work with HR to allocate and manage staff across contracts in compliance with company policies.
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Approve salaries, manage timesheets, and oversee payroll processes.
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Handle staff performance appraisals, disciplinary actions, and industrial relations matters.
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Participate in CCMA cases and union meetings where required.
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Ensure all staff adhere to Tsebo’s House Rules and maintain a professional appearance.
Health and Safety
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Ensure compliance with the Occupational Health and Safety Act at all sites.
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Enforce safe cleaning methodologies in line with Tsebo’s quality programmes and policies.
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Conduct site checks to ensure safety procedures are being followed consistently.
Financial Management
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Control site-level expenses and ensure only accredited suppliers and approved products are used.
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Manage leave liabilities and staff scheduling to maintain cost efficiency.
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Drive revenue growth by identifying additional business opportunities within existing contracts.
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Ensure all rechargeable work and overtime is authorised and billed accurately.
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Monitor debtors to ensure collections are aligned with contractual agreements.
Qualifications and Experience
To qualify for this role, candidates should meet the following minimum requirements:
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Matric / Grade 12 is essential.
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A valid driver’s license and reliable vehicle.
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At least 5 years of experience in operations or area management within cleaning, hygiene, or facilities services.
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Strong knowledge of cleaning methodologies, company policies, and scheduling practices.
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Experience managing large teams and multiple client portfolios.
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Solid understanding of labour relations, disciplinary processes, and CCMA proceedings.
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Proven ability to work independently while meeting demanding deadlines.
Skills and Personal Attributes
The successful Area Manager must demonstrate:
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Strong leadership and people management skills.
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A sense of urgency and ability to respond proactively to client and operational needs.
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Excellent problem-solving capabilities under pressure.
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Flexibility and adaptability to handle diverse challenges.
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Attention to detail and commitment to maintaining service quality.
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Strong communication and interpersonal skills to manage client and staff relationships effectively.
What the Company Offers
By joining Tsebo’s talent pool as an Area Manager, you will gain access to:
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A permanent career pathway with Africa’s most respected workplace solutions provider.
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Opportunities to manage high-profile contracts and expand your professional portfolio.
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Continuous training, development, and mentorship to help you grow in operations management.
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A supportive, diverse, and dynamic working environment.
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Competitive salary packages aligned with your skills, experience, and responsibilities.
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Long-term career growth opportunities within a multinational organisation.
Equal Opportunity Statement
Tsebo Solutions Group is proud to be an equal opportunity employer. The company embraces diversity, values inclusion, and provides a workplace where all employees can thrive regardless of race, gender, religion, sexual orientation, or disability.
How to Apply
If you are an experienced operations leader ready to manage cleaning and hygiene contracts in a fast-paced environment, apply today to join Tsebo’s Area Manager Talent Pool.
👉 Apply directly via Tsebo’s official careers portal before 30 September 2025.
Ensure your CV highlights your people management experience, operational achievements, and knowledge of cleaning industry standards.
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