Company: GALXBOY
Location: Polokwane, Limpopo (Mall of The North)
Job Type: Permanent
Date Posted: 02 September 2025
Closing Date: 30 September 2025
Industry: Retail
Functional Area: Sales and Store Management
Experience Level: Associate
About the Company
GALXBOY is a proudly South African streetwear brand that was born in the underground, rebellious youth culture of the country’s urban cities. Built on bold creativity, authenticity, and collaboration, GALXBOY has grown into one of the leading fashion labels in South Africa. It is more than just a clothing brand; it is a lifestyle movement that resonates with a new generation of South Africans who express confidence, individuality, and ambition through their style.
Known for its daring designs and cultural relevance, GALXBOY has expanded into malls across the country, creating exciting career opportunities for passionate professionals. The company fosters a dynamic work environment where teamwork, growth, and innovation are at the heart of success.
This opportunity for an Assistant Store Manager at Mall of The North in Polokwane is ideal for a motivated individual with leadership qualities, a passion for fashion, and a proven ability to deliver outstanding retail experiences.
Role Overview
The Assistant Store Manager will play a vital role in supporting the Store Manager to oversee daily operations at GALXBOY’s Polokwane store. This position requires a leader who is hands-on, detail-oriented, and able to inspire a sales team to deliver exceptional service and meet sales goals.
You will manage staff, drive customer engagement, implement visual merchandising standards, and ensure smooth day-to-day operations of the store. From inventory control to cash management, the Assistant Store Manager will be a trusted support to the Store Manager while taking initiative to lead when required.
Key Responsibilities
Customer Service Leadership
- Lead the sales team by example and ensure sales targets for turnover, unit per transaction (UPT), and average transaction value (ATV) are consistently achieved.
- Maintain strong floor presence and supervise daily sales operations.
- Train, motivate, and guide staff to deliver a high standard of customer service.
- Handle escalated customer queries and complaints professionally, ensuring resolution and customer retention.
- Allocate team members according to the store zoning guide for maximum efficiency.
Visual Merchandising
- Execute merchandising strategies according to GALXBOY brand guidelines.
- Submit weekly visual merchandising (VM) photos to the head office.
- Conduct regular VM walks to check that all products are tagged, priced, steamed, and displayed correctly.
- Continuously train staff on store merchandising standards.
Inventory Control
- Process deliveries on the same day, ensuring stock is checked against invoices, tagged, priced, steamed, and recorded in the system.
- Keep the stockroom neat, well-organised, and compliant with company standards.
- Conduct weekly and monthly stock counts with accurate reporting.
- Implement and monitor risk control measures to minimise stock losses.
Supervising Daily Operations
- Oversee time and attendance and manage staff schedules.
- Implement store opening and closing procedures.
- Supervise cash-ups, cash drops, and ensure proper use of point-of-sale (POS) systems.
- Manage refunds and exchanges according to company policy and escalate when necessary.
- Maintain high housekeeping standards to keep the store clean, safe, and visually appealing.
Qualifications and Experience
- Matric certificate (Grade 12) is compulsory.
- A Bachelor’s degree in business, retail management, or a related field is an advantage.
- 1–2 years of retail management experience in a supervisory or assistant manager role.
- Proven ability to lead and motivate a sales team in a fast-paced retail environment.
- Computer literate with good knowledge of POS systems.
- Strong organisational, interpersonal, and communication skills.
- Passionate about sales and fashion with a customer-first mindset.
Skills and Personal Attributes
- Dynamic, professional, and reliable.
- Results-driven with the ability to meet and exceed targets.
- A problem solver who remains calm under pressure.
- Strong leadership and coaching skills.
- Excellent verbal and written communication abilities.
- Customer-focused with a flair for fashion and trends.
What GALXBOY Offers
Working at GALXBOY gives you the opportunity to be part of a brand that is at the forefront of South African streetwear culture. The company offers:
- A competitive, market-related remuneration package.
- A fast-paced and creative retail environment.
- Opportunities for career advancement within the fashion and retail industry.
- Training, mentorship, and exposure to the latest fashion trends.
Equal Opportunity Statement
GALXBOY is an equal opportunity employer committed to fairness and inclusivity. The company upholds Employment Equity principles and reserves the right to give preference to candidates in line with its equity objectives.
How to Apply
Take the next step in your retail career by joining GALXBOY as an Assistant Store Manager in Polokwane (Mall of The North).
Official Application Link: Apply Here
Applications close on 30 September 2025. Early applications are encouraged, as GALXBOY reserves the right to close applications before the deadline.
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