Location: Alberton, Gauteng
Job Type: Permanent
Work Level: Skilled
EE Position: Yes
Salary: Market Related
Closing Date: Not specified
ABOUT THE ROLE
Voltex (Pty) Ltd is seeking a competent and driven Internal Sales Representative to join the Alberton branch. Reporting directly to the Branch Manager, you will play a pivotal role in driving customer requisition and revenue growth through effective internal sales management. This role demands a high level of customer interaction, inventory management, and sales process oversight to ensure exceptional service delivery and operational efficiency.
This opportunity is perfect for candidates with a strong background in electrical sales and stock control who thrive in fast-paced, customer-facing environments. You will also occasionally support cash sales operations at the tills, requiring accuracy and adherence to company policies.
KEY RESPONSIBILITIES
- Engage walk-in customers by selling the company’s electrical products over the counter with professionalism and product knowledge.
- Manage and control stock movement by coordinating daily stock issuance in collaboration with the Procurement Manager to maintain optimal inventory levels.
- Liaise with the dispatch team to ensure timely deliveries that meet customer expectations, helping maintain strong customer relationships.
- Manage cash-on-delivery (COD) invoices and effectively collect outstanding payments, ensuring the accuracy of financial transactions.
- Handle and process customer orders received telephonically, ensuring data accuracy and timely order fulfillment.
- Create accurate invoices and quotes using the company CRM system, ensuring all relevant customer information such as order numbers, delivery addresses, and special arrangements are captured.
- Resolve any customer queries or concerns promptly and professionally to enhance customer satisfaction.
- Ensure all stock leaving the company is properly documented and compliant with company procedures to mitigate stock losses.
- Take initiative within the framework of company policies and procedures to improve sales processes and customer service.
- Attend and actively participate in weekly and monthly sales meetings to align with business objectives and share insights.
- Assist with regular stocktaking to maintain accurate inventory records and support stock control efforts.
MINIMUM REQUIREMENTS
Education
- Valid Grade 12 certificate (Matric) is essential.
- N6 Certificate in Electrical Engineering is a distinct advantage.
Experience
- Minimum of 5 years’ experience in electrical sales is mandatory.
- At least 2 years’ experience in a Management or Key Accounts role, demonstrating leadership and client relationship skills.
Skills and Knowledge
- Strong knowledge of electrical products and industry standards.
- Proven ability to manage stock and inventory processes efficiently.
- Proficiency in MS Office packages, with preference given to candidates experienced in K8 systems.
- Excellent communication and interpersonal skills to handle customer interaction effectively.
- Valid driver’s licence is advantageous but not essential.
WORK ENVIRONMENT & CONDITIONS
- Permanent full-time position based in Alberton, Gauteng.
- Competitive market-related salary aligned with industry standards.
- Employee benefits including medical aid and retirement fund participation.
- Opportunities for employee development, training, and career progression within a dynamic company.
EQUITY & DIVERSITY STATEMENT
Voltex (Pty) Ltd is committed to promoting equity and diversity within the workplace. Preference will be given to candidates from designated groups in accordance with the Employment Equity Act No. 55 of 1998 and company policies, ensuring a fair and inclusive recruitment process.
BENEFITS & CAREER DEVELOPMENT
- Diverse and challenging tasks that provide excellent growth prospects.
- Comprehensive employee development programs and ongoing training opportunities.
- Market-related remuneration package that rewards experience and performance.
- Access to medical aid and retirement fund schemes supporting employee wellbeing.
APPLICATION PROCESS
Qualified candidates who meet the above criteria are encouraged to apply through the official company recruitment portal:
Please note only shortlisted candidates will be contacted. If you do not receive feedback within four weeks of submitting your application, please consider your application unsuccessful.
DISCOVER MORE SALES AND ELECTRICAL CAREER OPPORTUNITIES
If this role does not fully match your career goals, explore other exciting opportunities in sales and the electrical industry:
