Date Posted: 08 August 2025
Reference Number: SI-371
Location: Brakpan, Gauteng
Job Type: Permanent
Work Level: Junior
EE Position: No
Salary: Market Related
Closing Date: Not specified
ABOUT THE ROLE
The Tables Dealer is the frontline representative of the casino, facilitating the smooth and professional operation of table games such as Roulette, Blackjack, Baccarat, and Poker. You will provide exceptional customer service while ensuring compliance with company policies, gaming regulations, and responsible gambling principles. This role requires technical proficiency in table game dealing, strong numerical skills, and the ability to work in a fast-paced, customer-focused environment.
This is an exciting opportunity for individuals who are energetic, engaging, and passionate about creating a fun and professional atmosphere for guests while upholding the integrity of the casino.
KEY RESPONSIBILITIES
- Facilitate the play of casino table games in accordance with established procedures and regulations.
- Deliver exceptional customer service to all guests on the gaming floor.
- Manage chip handling, payouts, and betting procedures with accuracy and integrity.
- Operate gaming table equipment including chipping machines and shuffling machines.
- Ensure strict compliance with gaming regulations and internal company policies.
- Monitor game flow and resolve minor conflicts or disputes in a professional manner.
- Create an engaging and entertaining environment for players while maintaining professional conduct.
- Apply responsible gambling principles during interactions with guests.
- Accurately calculate payouts and manage large numerical values under pressure.
- Follow all compliance and security procedures related to cash handling and game operations.
MINIMUM REQUIREMENTS
Education
- Grade 12 (Matric) or equivalent.
- Recognised national qualification in gaming operations (preferred).
Licensing
- Must meet the requirements for obtaining and maintaining a valid Gaming License in South Africa.
Work Environment
- Ability to work shifts, including evenings, weekends, and public holidays.
- Ability to work in a smoking environment.
Experience
- Previous customer-facing experience in a hospitality, entertainment, or gaming environment.
- Demonstrated competence in dealing Roulette, Blackjack, Baccarat, and Poker.
TECHNICAL SKILLS
- Proficiency in dealing all major casino table games, including Roulette and Blackjack.
- Strong English verbal communication skills.
- Excellent numerical skills, including the ability to perform rapid calculations with large numbers.
- Experience with gaming table equipment: chip handling, chipping machines, shuffling machines.
- Knowledge of betting procedures and compliance requirements.
- Understanding of responsible gambling principles.
- Basic computer literacy for reporting and operational purposes.
CORE & BEHAVIOURAL COMPETENCIES
- Problem Solving – ability to resolve disputes quickly and fairly.
- Customer Service Orientation – strong interpersonal skills with a focus on guest satisfaction.
- Conflict Management – professionalism under pressure.
- Attention to Detail – accuracy in chip handling, payouts, and compliance.
- Following Instructions – ability to execute established gaming procedures precisely.
- Emotional Resilience – maintaining professionalism in high-pressure situations.
- Integrity in Cash Handling – honesty and compliance with cash procedures.
PREFERRED PERSONALITY TRAITS
The ideal candidate will be:
- Presentable and professional.
- Positive, energetic, and enthusiastic.
- A strong team player with a service-oriented approach.
- Passionate about creating a memorable guest experience.
- Confident and engaging, with the ability to entertain while maintaining game integrity.
EQUITY & DIVERSITY STATEMENT
While this role is not an Employment Equity position, the company remains committed to fair recruitment practices and equal opportunity employment.
BENEFITS & OPPORTUNITIES
- Competitive, market-related salary package.
- Professional working environment with opportunities for skill development.
- Exposure to the dynamic world of gaming and entertainment.
- The chance to work with a team of experienced professionals in the casino industry.
APPLICATION PROCESS
To apply for this position, you must meet the minimum requirements and possess the necessary gaming qualifications. Interested applicants should apply via the official recruitment portal:
Closing date: Not specified.
Important: Only shortlisted candidates will be contacted. If you do not hear from us within 4 weeks of submitting your application, please consider your application unsuccessful.
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