Lead a Dynamic Team and Drive Sales Excellence in Garden and Landscaping
We are looking for a motivated and experienced Department Manager to lead the Garden and Landscaping department in Alberton. This role offers a unique opportunity to contribute to customer satisfaction while driving business results and team development. If you are a confident leader passionate about retail and customer service, this position will allow you to make a significant impact in a thriving retail environment.
About the Role
As Department Manager, you will be a role model and leader for the sales consultants, supporting the Head of Department while ensuring the day-to-day management of the department runs smoothly. You will focus on building a high-performing team, improving operational efficiency, and delivering an outstanding customer experience.
Key Responsibilities
Team Leadership and Development
- Lead and support a team of sales consultants to achieve collective performance goals.
- Facilitate open communication and share important information within the team.
- Develop staff skills and knowledge to meet strategic business objectives.
- Train and mentor staff to deliver exceptional customer service.
Sales and Customer Relations
- Manage daily sales activities and maintain quality customer relationships.
- Coordinate sales initiatives and contribute to in-store sales efforts.
- Ensure all stock is priced, displayed, and managed correctly.
- Maintain a customer-centric approach in all department operations.
Operational Management
- Build and implement the department’s Business Action Plan.
- Introduce efficiency and improvement measures for optimal return on investment and stakeholder value.
- Assume leadership responsibilities in the absence of the Head of Department.
- Ensure sufficient staffing levels to deliver excellent customer service.
Qualifications and Experience
- Grade 12 (Matric) or NQF Level 4 equivalent; relevant tertiary qualification is advantageous.
- Previous retail experience at a junior management level.
- Strong interpersonal skills with the ability to build and lead teams.
- Customer-focused with a confident, hardworking attitude.
- Analytical thinker who is assertive and challenges the status quo.
- Ability to work collaboratively in a fast-paced retail environment.
Why Join Us
- Be part of a progressive retail company that values leadership and teamwork.
- Develop your career in a supportive environment that encourages growth and learning.
- Play a key role in driving customer satisfaction and business success.
Application Process
If you have the leadership skills, retail experience, and passion to excel as a Department Manager, we encourage you to submit your application through the official portal below. Join a company committed to empowering its people and delivering outstanding customer experiences.
Closing date: 10 August 2025
Only shortlisted candidates will be contacted. If you do not receive a response within four weeks, please consider your application unsuccessful.
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