Lead and Inspire a Winning Team in Building Yard and Carpentry Sales
We are seeking a motivated Department Manager to lead the Building Yard and Carpentry department in Alberton. This is an exciting leadership role where you will influence customer satisfaction, drive sales results, and develop a strong team culture. If you are passionate about retail management and team development, this role offers you the platform to make a lasting impact.
About the Role
As Department Manager, you will be a role model and leader for sales consultants, assisting the Head of Department while managing daily operations. Your focus will be on developing your team, enhancing customer service, and implementing efficient sales strategies to support business objectives.
Key Responsibilities
Team Leadership and Development
- Lead and support a team of sales consultants to achieve collective performance goals.
- Share information openly and facilitate effective communication within the team.
- Develop and train staff to meet strategic business objectives and deliver excellent customer service.
- Assume leadership responsibilities on behalf of the Head of Department when necessary.
Sales and Customer Relations
- Manage daily sales activities and ensure quality customer relationships both internally and externally.
- Coordinate and contribute to in-store sales initiatives.
- Ensure all stock is correctly priced, displayed, and managed to support sales.
- Maintain a customer-centric approach to uphold the company’s customer promise.
Operational Management
- Build and implement the Business Action Plan for the department.
- Introduce efficiency and improvement measures for optimal returns and stakeholder value.
- Ensure the department’s day-to-day management aligns with customer satisfaction and business goals.
- Collaborate with other teams to enhance store productivity and service quality.
- Ensure sufficient staffing levels to deliver excellent customer service consistently.
Qualifications and Experience
- Grade 12 (Matric) or NQF Level 4 equivalent; relevant tertiary qualification is an advantage.
- Previous retail experience at a junior management level.
- Excellent interpersonal and communication skills.
- A natural team builder and team player who leads by example.
- Customer-focused, self-confident, hardworking, and responsible.
- Analytical mindset with the ability to challenge the status quo.
- Ability to work effectively in a fast-paced and dynamic retail environment.
Why Join Us
- Work within a supportive and dynamic retail environment that values leadership and team success.
- Opportunity to grow your career while making a real difference in customer experience.
- Be part of a company dedicated to excellence, innovation, and customer satisfaction.
Application Process
If you possess the leadership qualities, retail experience, and drive to succeed, we invite you to apply for this exciting opportunity. Please submit your application via the official portal below to join a company committed to empowering its people and delivering exceptional customer service.
Closing date: 10 August 2025
Only shortlisted candidates will be contacted. If you do not hear from us within four weeks, please consider your application unsuccessful.
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