Company: Cape Union Mart International
Location: Mall of the North, Polokwane, Limpopo
Contract Type: Permanent
Date Posted: 01 August 2025
Application Closing Date: 06 August 2025
About the Company
Cape Union Mart is one of South Africa’s leading outdoor and adventure retail brands, renowned for its diverse range of apparel, footwear, and gear. As part of Cape Union Mart International, the brand has established itself as a cornerstone in outdoor lifestyle retail, offering top-quality products and exceptional customer service across the country. The company believes in creating inspiring shopping experiences that go beyond transactions and foster long-lasting customer relationships. With a strong focus on teamwork, innovation, and customer-centric values, Cape Union Mart is an employer of choice for individuals who are passionate about retail, fashion, and customer service.
Role Overview
Cape Union Mart is currently seeking a dynamic and customer-focused Sales Assistant to join its team at the Mall of the North branch in Polokwane. This is an ideal opportunity for candidates who are looking to build a career in retail and thrive in a fast-paced, interactive environment. The successful candidate will be responsible for driving sales, delivering excellent customer service, and supporting the store team with day-to-day operations.
Key Responsibilities
- Deliver excellent customer service through effective selling techniques
- Consistently meet individual sales targets and contribute to team performance
- Assist customers with their purchasing decisions in a helpful and professional manner
- Maintain visual merchandising and ensure store presentation is always up to brand standards
- Handle all transactions efficiently, including cash, card payments, vouchers, and coupons
- Accurately scan and process outgoing items to minimize stock loss
- Support promotional campaigns and loyalty programs
- Maintain stock control through regular checks and effective replenishment practices
- Address customer queries and complaints in a respectful and timely manner
- Create a positive and motivating shopping environment for customers and staff
Behavioural Competencies
- Strong sense of honesty and integrity in all financial dealings
- Effective relationship-building and team collaboration
- Ability to adapt to changes and handle pressure in a retail setting
- Problem-solving attitude and willingness to take initiative
- Excellent time management and organisational skills
- Friendly, courteous, and passionate about customer satisfaction
Minimum Requirements
- Matric Certificate or equivalent qualification
- Up to 6 months of retail sales experience
- Willingness and ability to work flexible retail hours, including weekends and holidays
- Clear criminal and credit record
- Must be a South African citizen
Preferred Qualifications and Experience
- At least 1 year of previous retail experience will be an advantage
- Proficiency in Microsoft Office or basic computer literacy
- Strong communication skills, both verbal and written
- Knowledge of fashion, outdoor gear, and current lifestyle trends
What the Company Offers
Cape Union Mart offers a vibrant, people-first work environment with career growth potential for hardworking and enthusiastic individuals. The team culture is built around collaboration, fun, and a shared passion for retail excellence. Employees benefit from structured training programs, incentives for performance, and internal promotion opportunities.
Equal Opportunity Statement
Cape Union Mart is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination on the basis of race, gender, disability, or background.
How to Apply
If you are passionate about retail and delivering outstanding customer service, this is your chance to join one of South Africa’s most recognized retail brands.
👉 Click here to apply online through the official Cape Union Mart careers portal
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