Company: Fidelity Services Group
Location: Johannesburg, Gauteng
Division: Fidelity ADT – Gauteng
Job Type: Permanent
Date Posted: 07 July 2025
Experience Level: Associate
Industry: Security and Investigations
Function: Sales
ABOUT THE ROLE
Fidelity Services Group, South Africa’s leading security solutions provider, is on the hunt for results-driven and dynamic Hybrid Sales Consultants to join its Gauteng team. This is your opportunity to work for a well-established brand, sell innovative security solutions, and grow within a high-performance environment that rewards ambition and excellence.
This role is perfect for sales professionals passionate about customer service, new business development, and cutting-edge technology in the security sector.
KEY RESPONSIBILITIES
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Source and sell armed monitoring and response agreements to residential and commercial clients
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Drive sales of upgrades, alarm systems, CCTV solutions, electric fencing, and other high-demand security technologies
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Generate leads from both internal sources and self-sourced opportunities
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Build and maintain strong relationships with estate agents, architects, builders, and developers
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Exceed monthly sales targets and ensure consistent performance
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Complete all administrative tasks related to sales accurately and on time
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Prepare daily, weekly, and monthly sales reports
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Follow up on all quotes, leads, and pending client decisions to maximize conversion
QUALIFICATIONS AND EXPERIENCE REQUIRED
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Matric / Grade 12 or equivalent qualification
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PSIRA Grade C registration (mandatory)
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1-3 years’ experience in direct sales, preferably in capital goods, security systems, or related sectors
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Familiarity with alarm systems such as IDS, DSC, AJAX, or equivalent products is highly advantageous
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Proficient in MS Office, email, and internet-based tools
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Valid driver’s license and reliable vehicle
JOB REQUIREMENTS AND PERSONAL ATTRIBUTES
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Self-motivated, energetic, and target-driven
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Excellent communication, negotiation, and presentation skills
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Strong time management, organizational, and follow-up ability
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Well-groomed and professional appearance
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Technically inclined and passionate about electronic security systems
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Persistent, persuasive, and adaptable under pressure
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Must have a proactive “hunter” mindset with a focus on new business acquisition
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Willingness to learn new sales techniques and technical product knowledge
PERFORMANCE EXPECTATIONS
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Meet or exceed monthly revenue and acquisition targets
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Deliver exceptional customer service before, during, and after the sale
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Maintain a healthy pipeline of prospects through daily engagement
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Ensure consistent follow-up on all sales activity
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Deliver accurate and timely reporting to line management
COMPETENCIES
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Results-Driven: Consistently exceeds expectations
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Customer-Centric: Prioritizes customer satisfaction at every stage of the sale
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Technical Aptitude: Willing to learn and master new systems
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Problem-Solving: Able to think on your feet and resolve client concerns
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Assertiveness: Takes initiative and demonstrates urgency
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Adaptability: Thrives in a fast-paced, evolving industry
WHY JOIN FIDELITY SERVICES GROUP?
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South Africa’s largest integrated security solutions provider
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Strong support from a professional team and recognizable national brand
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Opportunities for career growth and advancement
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Ongoing training and development to sharpen your technical and sales skills
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Work in a fast-growing sector with recurring commission potential
APPLICATION GUIDELINES
To apply for this position, submit your detailed CV through the official Fidelity Services recruitment platform. Only shortlisted candidates will be contacted. If you do not receive feedback within 10 working days of the closing date, please consider your application unsuccessful.
EMPLOYMENT EQUITY AND FAIR PRACTICE
Fidelity Services Group is an equal opportunity employer. Preference will be given to Black Female Candidates and Historically Disadvantaged Individuals (HDIs) in line with our transformation policy and employment equity goals. However, all appointments are based on individual merit.
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