Consultant: Verification and Validation X5 | Road Accident Fund – Johannesburg, Gauteng
Job Title: Consultant: Verification and Validation
Division: Claims
Reference Number: 5198
Location: Johannesburg, Gauteng, South Africa
Employment Type: 12-Month Fixed-Term Contract
T.A.S.K Grade: 10
Salary: R434,656.00 Total Cost to Company
Closing Date: 15 July 2025
Disability (EE Targeted Role): No
About the Road Accident Fund (RAF)
The Road Accident Fund (RAF) plays a critical role in South Africa by providing appropriate cover to all road users within the country. The organisation is dedicated to rehabilitating and compensating individuals who have been injured as a result of motor vehicle accidents in a timely, caring, and efficient manner. Through its various operations, RAF also actively promotes the safe use of South African roads to reduce accident-related injuries and fatalities.
Joining RAF means contributing to a national mandate that positively impacts thousands of South Africans each year.
Role Purpose
The Consultant: Verification and Validation is responsible for verifying and validating registered claims to ensure they meet the requirements of the RAF Act, regulations, and applicable case law. The role is essential in safeguarding the integrity of the claims process, minimising fraudulent activities, and ensuring that only valid claims are processed.
This is a 12-month fixed-term contract, with five (5) positions available within the Johannesburg office.
Key Performance Areas
Verification and Validation
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Apply sound legal knowledge of the RAF Act, regulations, and relevant case law to validate claims
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Conduct in-depth searches for applicable case law during the verification process
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Determine the need for injured parties to be called in for questioning as per the RAF Act
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Apply RAF procedures to verify the legitimacy of claims
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Assess and manage duplicate claims to prevent unnecessary processing
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Examine and apply prescription rules at both claim and product levels
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Verify claimant data and information with relevant stakeholders
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Assess the validity of death benefit claims to determine rightful beneficiaries
Quality Assurance
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Maintain and update reporting standards in line with standard operating procedures
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Ensure high-quality verification and validation processes
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Implement procedures for unusual occurrences to address irregularities
Administrative Support
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Document and acknowledge pre-assessed claims
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Respond to correspondence and queries efficiently
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Produce accurate reports, briefing documents, letters, and presentations
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Assist with typing and editing technical documents, briefs, and memos
Stakeholder Management
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Build and maintain positive relationships with all stakeholders
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Provide consistent follow-ups and updates on claim statuses
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Respond to stakeholder queries within predefined turnaround times
Reporting
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Track and report progress against set targets and objectives
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Identify and report on emerging risks within the verification process
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Provide ad hoc reports to support process improvements
Minimum Requirements
Qualifications
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Bachelor’s Degree or Advanced Diploma in a relevant field
Experience
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Minimum of 3 years’ relevant experience in a claims environment
Technical and Behavioural Competencies
Technical Skills
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Ability to differentiate between various RAF products
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Strong knowledge of the Motor Vehicle Act
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Understanding of Motor Vehicle Accident legislation and its application
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Financial management and risk awareness
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Proficient in identifying complex problems and implementing solutions
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Knowledge of Public Finance Management Act (PFMA)
Behavioural Competencies
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Excellent attention to detail
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Sound judgement and decision-making abilities
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Strong planning, organising, and coordinating skills
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High level of personal mastery and integrity
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Strong client service orientation
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Adherence to ethics and values
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Analytical thinking and problem-solving mindset
Additional Information
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RAF offers Total Employment Cost (TEC) packages, with no additional employer contributions. Successful candidates must structure their packages according to personal needs.
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The RAF subscribes to the principles of Employment Equity, and preference will be given to People with Disabilities.
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All prospective employees will undergo security vetting.
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Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA), with proof of evaluation required.
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Applicants who do not receive correspondence within six weeks after the closing date should consider their application unsuccessful.
Explore More Legal and Administrative Opportunities
For similar roles and more opportunities in legal, administrative, and government sectors, visit:
Legal and Compliance Jobs
Government and Administrative Careers
Gauteng Provincial Jobs
How to Apply
If you are passionate about ensuring integrity within the claims process and have the required qualifications and experience, apply for the Consultant: Verification and Validation position today.
Closing Date: 15 July 2025
