Job Title: Divisional Manager – Building, Drive Thru Yard, Frontline and Admin
Company: Brights Hardware
Location: Plattekloof, Western Cape, South Africa
Job Type: Permanent
Experience Level: Mid-Senior
Functional Area: Sales
Industry: Retail
Date Posted: 1 July 2025
About the Company
Brights Hardware is a respected South African hardware retailer, renowned for its extensive product offering, reliable service, and commitment to building lasting customer relationships. Operating multiple branches across the Western Cape, Brights Hardware fosters a high-performance culture that values operational excellence, customer satisfaction, and employee development.
Role Overview
Brights Hardware is seeking an experienced Divisional Manager to oversee operations within the Building, Drive Thru Yard, Frontline, and Admin divisions at their Plattekloof branch. This strategic leadership role is responsible for driving sales growth, improving operational efficiency, ensuring customer satisfaction, and managing a high-performing team.
The ideal candidate will have strong retail and leadership experience, excellent business acumen, and a proven ability to grow revenue while maintaining high standards of service and operational discipline.
Key Responsibilities
Achieve a minimum of 10% sales growth per month
Oversee business operations within assigned divisions to meet company objectives
Monitor and evaluate division performance, recommending and implementing improvement strategies
Ensure customer and team member queries are resolved professionally and timeously
Manage resources, delegate tasks, and oversee schedules to ensure operational efficiency and timely deliveries
Lead recruitment, performance evaluation, promotion, retention, and, where necessary, termination of staff
Identify skills gaps and implement effective training and development initiatives
Develop, implement, and enforce best practices and standard operating procedures to drive efficiency
Adjust staffing levels as needed to maintain productivity and service standards
Implement cost-reduction initiatives while upholding quality and productivity standards
Identify areas of concern and opportunity, developing and executing effective action plans
Prepare and submit comprehensive monthly SWOT reports
Oversee the opening and closing of the retail store as required
Reduce dormant stock levels within the division
Ensure efficient stock management and control within all relevant departments
Requirements
Matric or equivalent qualification
Business Management qualification or currently studying towards one
Minimum of 5 years managerial experience in a retail environment
At least 10 years’ experience in the hardware retail sector
Proven ability to initiate and chair disciplinary inquiries (advantageous)
Experience with talent acquisition, staff development, and performance management
Strong verbal and written communication skills across all levels of the organisation
Excellent planning, time management, and organisational skills
Strong monitoring, evaluation, problem-solving, and decision-making abilities
Thorough understanding of relevant retail and labour legislation
Exceptional customer service, interpersonal, and team leadership skills
Proficient in Microsoft Office, including Word, Excel, email, and internet applications
What the Company Offers
Opportunity to lead operations in a respected, growing South African hardware business
Exposure to all facets of retail management, from sales to administration
A dynamic, high-performance work environment with opportunities for professional development
The chance to make a tangible impact on business growth, team performance, and customer satisfaction
Diversity and Employment Equity
Brights Hardware is committed to fostering a workforce that reflects South Africa’s diversity. Recruitment and appointments are conducted in line with the company’s employment equity targets to support transformation and promote an inclusive working environment.
Important Note
If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. The company reserves the right to make changes to these terms and conditions at its discretion.
Explore More Opportunities
Interested in more leadership or retail roles? Explore additional vacancies:
Retail Management Jobs in South Africa
Admin and Operations Vacancies
Western Cape Job Listings
How to Apply
If you are a driven, strategic leader with the experience and passion to succeed in this role, apply today and contribute to Brights Hardware’s mission of delivering excellent products, service, and value to South African consumers.
